Overview
The Yacht Closing Manager is a key leader within the Finance and Insurance Department, responsible for driving financial performance and delivering superior customer satisfaction. The Yacht Closing Manager will assist with all stages of larger, complex yacht transactions, ensuring the successful final deal closings and achieved F&I profitability. This role requires a combination of legal, logistical, and financial expertise and will be a key communicator and collaborator across teams, upholding the values and mission of MarineMax to promote growth, profitability, and professionalism. This role requires strong leadership, proactive problem-solving, and a commitment to delivering superior customer experience while aligning with the company's strategic goals.
Key Responsibilities
- Embrace and promote MarineMax's values, mission statement, and vision, fostering a team culture aligned with the company's goals.
- Ensure adherence to all company, state, and federal laws and regulations, minimizing company exposure. Report any potential risks to the Senior Business Manager.
- Implement the F&I process in every transaction and maintain annual F&I certification.
- Actively participate in all F&I team meetings and training sessions to enhance knowledge and skills.
- Assess customer finance needs, process credit applications, and offer loan payment options through a consultative approach to successfully close new, pre-owned, and brokerage transactions.
- Stay current on lender programs and F&I ancillary products, ensuring comprehensive understanding and alignment with company objectives.
- Maintain daily deal management of the Revenue Projection Report (RPR), including deposit schedules, deal statuses, comments, and closing dates.
- Resolve all issues related to products, providers, and lenders promptly, ensuring loans are funded within 10 days.
- Review and prepare all necessary closing documents related to the sale, purchase, or charter of vessels, ensuring accuracy and compliance with maritime laws and regulations.
- Act as the primary point of contact between buyers, sellers, shipowners, brokers, legal representatives, and financial institutions and coordinate the logistics of the closing process, ensuring all parties are aligned and deadlines are met.
- Ensure proper handling of financial aspects of the closing process, including payments, deposits, and escrow accounts and verify all payments and financial arrangements are in place before the transaction is finalized.
- Conduct due diligence checks on vessels, ensuring clear titles and that no outstanding liens or encumbrances exist.
- Oversee the final transfer of ownership, ensuring that all legal and financial requirements are met.
- Ensure that all necessary registrations, certificates, and regulatory filings are completed after the transaction is closed and provide support and guidance to clients after the closing, including assistance with documentation.
- Address and resolve customer satisfaction issues in a timely manner and project a professional and knowledgeable image to all customers and team members.
- Be responsible for actively participating in boat shows, selling events and other off-site promotions such as Getaways.
- All other duties and responsibilities as assigned.
Key Results
Meet or exceed monthly and annual F&I profit and penetration targets through effective deal management, including maximizing finance, hull insurance and product opportunities.Ensure on-time delivery of boats, complete accurate title / registration documentation for all transactions in a timely manner and maintain adherence to legal and regulatory timelines.Consistently provide world-class customer service while maintaining compliance with all applicable regulations and company policies.MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
FinanceSalesIndustries
RetailJ-18808-Ljbffr