Market Manager-Sam's Club

Position Summary

Provides supervision and development opportunities for facility management in multiple facilities by hiring, providing direction, setting expectations, holding facility managers accountable, rewarding, and guiding the development of facility management. Ensures competitive talent for multiple facilities by championing company human resource initiatives, addressing new business needs or anticipated turnover, promoting opportunities to attract and retain a high performing workforce, ensuring talent pipeline, and guiding the leadership development process. Implements and models customer service standards across multiple facilities by ensuring unbeatable excellence in store standards, understanding unique needs of customer, ensuring enhanced customer experience for the business area, creating an environment for facility managers to set excellent customer service expectations that are aligned with customer needs and expectations, and company goals. Ensures compliance with company and legal policies, procedures, and regulations including environmental compliance for multiple facilities by implementing and monitoring loss prevention, safety, and compliance controls, overseeing safety operational and quality assurance routines, developing and implementing action plans, and providing direction and guidance on executing company programs and strategic initiatives. Delivers effective execution for the business area by driving operational excellence, holding the management team accountable, initiating and leading company change efforts to maximize desired results, conducting competitor assessments, monitoring the effectiveness and implementation of continuous improvement programs, and providing information and feedback for process improvements within the organization. Drives overall financial performance of the market by preparing, analyzing and reconciling financial reports, creating and administering capital and expense budgets, determining trends and areas of opportunity, advising others on cost control methods, and resolving budgetary issues. Provides overall direction by analyzing business objectives and customer needs, developing, communicating, building support for, and implementing business strategies, plans, and practices, analyzing costs and forecasts and incorporating them into business plans, determining and supporting resource requirements, evaluating operational processes, measuring outcomes to ensure desired results, identifying and capitalizing on improvement opportunities, promoting a customer environment, and demonstrating adaptability and sponsoring continuous learning. Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps, recruiting, selecting, and developing talent, supporting mentorship, workforce development, and succession planning, and leveraging the capabilities of new and existing talent. Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices, developing consequences for violations or noncompliance, and supporting the Open Door Policy. Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives, engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives, and supporting associate efforts in these areas.

Respect the Individual

Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform. Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence. Attracts and retains the best talent, empowers and develops talent, and recognizes others contributions and accomplishments.

Act with Integrity

Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us, creating a sense of belonging, eliminating waste, participating in local giving. Acts in a selfless manner, and is consistently humble, self-aware, honest, fair, and transparent.

Serve Our Customers and Members

Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop and applies the EDLP and EDLC business models to all plans. Makes decisions based on data insights and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans. Strives for excellence, displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes. Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

At Sams Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Health benefits include medical, vision, and dental coverage.

Financial benefits include 401(k), stock purchase, and company-paid life insurance.

Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

The annual salary range for this position is $160,000.00-$260,000.00. Additional compensation includes annual or quarterly performance bonuses.

Minimum Qualifications

Minimum Qualifications : 5 years experience supervising Management Associates OR 3 years experience as a Store Manager OR 5 years supervising managers who have P&L responsibility and make employment decisions. Effective January 26, 2019 - associates will be required to successfully complete all job required trainings and assessments. Valid drivers license.

Preferred Qualifications

Facility Maintenance, Managing Fuel or Convenience Store, Retail Management, Retail Operations Bachelors : Arts, Bachelors : Science

Primary Location

9000 Nw Passage, Oklahoma City, OK 73132-3414, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.