Intake Coordinator (PRN / As-Needed / Per Die

Job Description

Job Description

Front Desk Intake Coordinator (PRN / As-Needed / Per Diem)

Location : Greater Charlotte Area

Status : PRN / Per Diem / As-Needed (Part-Time, Variable Hours)

Overview :

Do you like changing things up? Enjoy working in different settings and meeting new people? Architech Sports & Physical Therapy is looking for a dependable and flexible Front Desk Intake Coordinator (PRN / As-Needed / Per Diem) to provide front desk coverage across our clinics in the Greater Charlotte area, with a concentration in North Mecklenburg and Cabarrus County.

In this role, you'll support a variety of clinic teams and be the welcoming face for patients as they begin their care journey. It’s a great fit for someone who thrives in dynamic environments, values great customer service, and is comfortable jumping in when and where they’re needed most.

At Architech Sports & Physical Therapy, we believe in proactive, personalized care for athletes and active individuals at every level. Our mission is to combine physical therapy and performance in a way that helps our clients not only recover, but thrive. You'll join a collaborative, fast-paced environment with a team that values innovation, patient experience, and professional growth.

Schedule & Availability :

This is a part-time, PRN (as-needed / per diem) position. Hours are variable and based on clinic coverage needs.

There is no guarantee of a minimum number of hours

Coverage may be requested with little or no advance notice

Extended coverage may be requested for planned PTO or employee leaves

Typical shift is 8 : 00 AM to 5 : 00 PM, with a break from 12 : 00 PM to 1 : 00 PM, Monday through Friday

Flexibility and reliability are essential

Key Responsibilities :

Serve as the first point of contact for patients, delivering a welcoming and professional experience

Answer phones, manage scheduling, and maintain patient flow

Accurately verify insurance and process co-pays or patient balances

Ensure completion and accuracy of intake paperwork and documentation

Support clinicians with basic administrative and front office tasks

Maintain cleanliness and organization at the front desk

Provide coverage for planned time off and unexpected absences, sometimes on short notice

What We're Looking For :

Previous experience in a front desk, receptionist, or administrative support role (healthcare or physical therapy setting preferred)

Excellent communication and customer service skills

Strong organizational skills and attention to detail

Ability to multi-task and remain calm in a busy environment

Dependable, punctual, and responsive to last-minute scheduling needs

Willingness to travel to multiple locations within the Greater Charlotte area