Customer Engagement Advisor

A company is looking for an Advisor to serve as the first point of contact for customers throughout their journey.

Key Responsibilities

Help customers grow and achieve goals while strengthening their relationship with the business

Identify customer challenges and proactively provide solutions to meet their needs

Build strong, long-term relationships with customers through constant communication and issue resolution

Required Qualifications

Technical skills related to the use of the product or service

Accountability and personal organization are essential

Ability to adapt conversations for technical and non-technical audiences

Experience in fostering positive business relationships