Sr. Operations Agent - Time Critical - 2nd Shift (16 : 00-0 : 00)

Sr. Operations Agent - Time Critical - 2nd Shift (16 : 00-0 : 00)

Job Category : Field Operations

Requisition Number : SROPE006280

Posted : July 18, 2025

Full-Time

On-site

Atlanta, GA 30354, USA

Job Details

Description

ESSENTIAL JOB FUNCTIONS :

• Preparing Domestic documents including Airline bills, Motor Carrier BOL, declarations and NAFTA forms.
• Routing Shipments-Determining appropriate mode of transportation for all domestic / Canadian shipments. Evaluates appropriate cost / time combination for each shipment
• Rate Negotiation - Negotiates best rates with motor carrier, freight forwarders and express couriers for all domestic shipments (e.g. UPS, DHL & FedEx.) These negotiations include both ground and air shipments.
• Brokerage Assistance Works very closely and on a regular basis with the broker's firm (e.g. providing import documentation, tracking shipments etc., etc. for all import shipments coming into the United States. Sales Support Provides assistance for domestic sales department.
• Freight Bill Auditing Verifies accuracy of domestic freight bills and disputes any discrepancies.
• Freight Quotes - Responsible for securing weight and dimensions of all quotes requested by the sales staff and obtaining the most economical freight rate from motor carrier, freight forwarders and express couriers.
• Investigating client problems and / or complaints and managing to successful resolution.
• Addressing all client inquiries.
• Maintaining relationships with both internal and external customers with exceptional service
• Other duties as assigned

OTHER SKILLS & ABILITIES :

EDUCATION & EXPERIENCE :

PHYSICAL REQUIREMENTS :

MUST COMPLETE PI ASSESSMENT IN ORDER TO BE CONSIDERED FOR THE POSITION :

https : / / assessment.predictiveindex.com / bo / 28w / Candidate_Link

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer :

Come join the leader in logistics and take your career in the right direction.

Disclaimers :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.