Parking & Transit Attendant (Winter 25 / 26)

Parking And Transit Attendant Seasonal

Situated at 9,545 feet above sea level in the heart of the breathtaking San Juan Mountains of southwest Colorado, The Town of Mountain Village was incorporated as a home-rule municipality in San Miguel County in 1995. Mountain Village is home to roughly 1,400 year-round residents and to the world-renowned Telluride Ski Resort.

At the Town of Mountain Village, we take pride in fostering an authentic and healthy community and workplace, where collaboration and respect are at the core of everything we do. As we continue to grow, we are seeking dedicated individuals who share our passion for creating a world-class resort community while preserving the natural beauty that surrounds us. Our mission is not only to be a market leader but also to be an employer of choice through career growth and opportunity, competitive wages and an excellent well-rounded benefit package.

If you share our vision for a better community, we invite you to explore the exciting job opportunities available. Join our team and be a part of shaping the future of Mountain Village! Learn more at townofmountainvillage.com / careers

Job Title : Parking and Transit Attendant Seasonal

FLSA : Non-Exempt

Salary Grade : 10 (Min $20.97, Mid $24.64, Max $28.31)

Hiring Range : $21.00

Season dates : 11 / 21 / 25 - 4 / 5 / 26

Deadline to apply is Tuesday, October 21 at midnight. Applications will begin to be reviewed on Wednesday, October 22.

Seasonal employee housing is available on a first come, first served basis. Parking is extremely limited and not guaranteed with housing.

Nature of Work : Under direct supervision, will service the Town of Mountain Village (TMV) parking lots while providing safe, secure, and courteous guest services to parking system users. Will also assist with the daily operations of the gondola and municipal bus service; may serve as a fill in crew member on the gondola.

Duties and responsibilities :

• Attends to TMV parking facilities and assists the Parking Coordinator as directed.
• Provides exceptional, welcoming, friendly, warm and enthusiastic customer service at all times.
• Will direct guests to parking spaces.
• Will assist guests with TMV mobile payments platform to pay for parking sessions.
• Will answer parking system users questions regarding parking, directions and information about services and amenities located in Mountain Village and surrounding areas, including lodging, restaurants, retail, and recreation.
• Counts vehicles at specified times to determine utilization of TMV parking facilities.
• Performs daily inspections of TMV parking lots, reports any operational problems to the supervisor in a timely manner, cleans parking lots as needed utilizing proper personal protective equipment, and assists with snow maintenance.
• Will assist in compliance with all applicable regulatory and safety requirements related to safe, responsive, and reliable parking services are provided to employees, guests, and residents.
• Conducts surveys to obtain demographic information of the users of the TMV parking system.
• Performs daily inspections of TMV parking lots and all support equipment including elevators, lights, and cameras. Reports any operational problems to management in a timely manner.
• Will support the Transit team by filling in as a Gondola Operator I working in the Gondola stations and driving the buses / shuttles when assistance is requested. All Gondola Operator I duties and responsibilities are expected to be followed when occasionally filling this role.
• Continuously inspects, cleans and maintains Gondola cabins, stations, and facilities; assists maintenance staff as needed; loads and unloads skis, snowboards, bicycles, and child-carriers as necessary.
• Removes trash and personal items from cabins while utilizing the proper personal protective equipment and following appropriate Transit procedures.
• Operates a rubber-tired 14 passenger or smaller transport shuttle vehicle transporting the public and / or employees; drives transport shuttle routes as needed; transports public and / or employees in inclement weather; performs daily vehicle checks; reports any unsafe conditions with vehicle; wears seat belts when operating any town vehicle.
• Promote and observe safe work methods and use safety equipment; secure work sites as necessary; attends safety meetings, actively participates in trainings.

All other duties as assigned.

Minimum Qualifications :

High school diploma or GED. Prior parking or gondola experience is not required; prior guest services experience is preferred. This is an entry level position in parking / gondola operations. The Attendant will be trained in the skills necessary to perform the Parking and Transit roles. Will be asked to become proficient and familiar with Mountain Village and surrounding areas. Must pass lift and bus / shuttle safety trainings within 30 days of hire. Able to communicate effectively and professionally in English; follow oral and written instructions and memorize necessary information. Valid drivers license is required.

Knowledge, Skills & Abilities Required :

Knowledge of : Gondola and TMV policies and safety procedures; Gondola Operations standards and rules; Federal, state and regional public transit regulations and safety standards; radio and telephone communications protocols; TMV parking regulations.

Skill in : Attending to guests in a safe manner, in compliance with all policies and procedures, and state and local regulations; react quickly to situations that could create safety and customer security problems; using courtesy and respect in providing excellent customer service to guests; establishing and maintaining cooperative working relationships with employees and the general public.

Environmental Factors : Work is performed outdoors in variable weather conditions. Operators come into contact with highly used public cabins and public spaces on a regular basis.

Physical Factors : While performing the duties of this job, the employee will be required to continuously stand and walk while on duty; may lift / move up to 40 lbs. This position will assist with snow maintenance using a snow shovel or other snow removal equipment.

Expectations of All Employees : To support consistent high-quality guest service to everyone in our community, including our co-workers, making Mountain Village a great place to live, work and visit.

Seasonal employees receive retirement options offered by Colorado PERA, 48 hours of sick pay, and have a 4-day work week. Seasonal employees are also eligible to obtain a ski pass (winter) through Telluride Ski and Golf resort as a taxable benefit. Additional benefits include an end of season bonus and holiday pay.