Parts Counter Specialist

ASCO Equipment has a career opportunity for a Parts Counter Specialist in Euless, TX . The Parts Counter Specialists will be responsible for aiding both customers and in-house service technicians in fulfilling their parts needs. The Parts Counter Specialist will coordinate the logistics of ordering / tracking parts and manage inventory with the overall goal to minimize equipment downtime needed to complete repairs and preventative maintenance. The Part Counter Specialists will be responsible for providing superior service while working with customers over the phone and on a walk-in basis.

Responsibilities :

• Provide superior customer service with warm greetings and eagerness to help
• Ask questions to accurately identify machine make / model / serial numbers
• Investigate part needs and determine what additional parts would be needed
• Fulfil parts orders with in-stock inventory & place orders as needed to meet customers needs in a timely manner
• Accurately match orders with packing slips
• Collect customer payment information / POs and call on past due accounts
• Utilize resources, (online manuals, microfiche) to properly identify parts needed
• Maintain accurate parts inventory

Requirements

2+ years of experience as a parts specialist is preferred

Ability to work in a fast paced / high volume dealership

Detail oriented, time management, and teamwork skills

Excellent customer service and communication skills

Proficient computer skills, and experience with G-Suite & other parts  programs

A personal dedication to work safety and with accountability

Spanish Speaking Preferred

Benefits

Why Join Team ASCO?

Compensation & Benefits :

100% paid health insurance, 401(k) + profit sharing, and paid holidays

Paid Training & Advancement Opportunities

Unique Perks :

ASCO Children’s Education Program : Financial assistance for employees' children pursuing higher education

Our Core Values :

Honor God

Develop People

Pursue Excellence

Grow Profitably

Be Part of Something Bigger

At ASCO, we’re not just servicing equipment – we’re offering a career with a company that puts people first. Our vision is simple : To be a blessing to those we serve. If you’re a results-driven professional with a passion for solving challenges, we want you on our team.

ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.