Customer Support Specialist
VirtualVocationsHayward, California, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Support Specialist to enhance the customer journey and resolve queries.
Key Responsibilities
Answer incoming contacts via various channels and provide exceptional service
Document customer interactions and collaborate with internal stakeholders to resolve issues
Identify customer needs and proactively maintain positive experiences
Required Qualifications
1 year of experience in Customer Service, Customer Experience, or Inside Sales
Ability to work independently in a remote environment
Must satisfactorily pass required training for continued employment
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Customer Support Specialist • Hayward, California, United States
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