Dynamics 365 Functional Analyst

A company is looking for a Dynamics 365 Functional Analyst - Order Processing Expert.

Key Responsibilities

Lead the configuration, customization, and support of D365 modules related to Sales Entry, Order Maintenance, and Retail

Work with cross-functional teams to implement process improvements that enhance sales order accuracy and customer satisfaction

Provide hands-on support and troubleshooting expertise for D365-related issues in sales orders and customer service

Required Qualifications

Bachelor's degree in Information Systems, Business Administration, or a related field (or equivalent work experience)

Proven experience as a Dynamics 365 Functional Analyst with a focus on Order Processing and Customer Service functionalities

Advanced knowledge of Dynamics 365 Finance and Operations, particularly in sales order management

Ability to work independently and collaboratively in a fast-paced environment

Experience in the retail or distribution industry is preferred