Sales Training Manager

Overview

Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Position Summary

Provides sales training and support, assists with associate onboarding and sales technology documentation and implementation. Responsible for providing both software and soft skills training to associates. Assists with software implementation, including both business support and training tasks. Responsible for developing end user documentation, as well as providing ongoing support and training to associates, both virtually and in person is required. Potential travel of this role is 50%.

Position Responsibilities

• Assist in developing the ongoing strategy and vision of the Training and Development department.
• Deliver formal (instructor-led classroom), informal or online (webinar) training to sales associates
• Assist with associate onboarding blended learning program to virtually deliver sales order entry system training and other Performance Foodservice training
• Assess individual / group training needs and adjust pace and environment as needed
• Assists in developing, maintaining / updating, evaluating, and improving training programs, documentation, materials, and resources
• Speak / train effectively in front of groups and possess strong customer service skills
• Participate in software user acceptance training and assist in software implementation
• Performs other related duties as assigned.

Benefits

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