Medical Equipment Branch Manager

Location Manager

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services, and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage.

Job Summary

We are seeking a dedicated Location Manager to join our team. In this position, you are responsible for day-to-day management of company operations. Exercises management principles to ensure profitability, control assets, and communicate company philosophy and objectives to the staff and community.

Essential Job Duties and Responsibilities

Adheres to and implements all company policies and procedures

Calls on key referral sources and maintains key accounts

Conducts in-service training for appropriate staff members at routine intervals on products, telephone techniques, third-party payer procedures, or other relevant topics as necessary or desirable to improve service

Conducts physical inventory as required

Develops a CSR team to enhance staff telemarketing skills and ability to identify customer needs

Develops and maintains a working knowledge of current Medicare, Medicaid, and insurance regulations

Develops at least one employee per year who can assume a management role

Ensures company standard of inventory level is met

Ensures that Certificates of Medical Necessity (CMN) and other documentation required for reimbursement are procured in a timely manner

Evaluates each employee annually and establishes goals for the upcoming year

Initiates appropriate actions on reports and recommendations provided by authorized inspection agencies

Interviews and hires staff as needed and approved by senior management with emphasis on recruiting best-qualified candidates

Introduces and implements a quality improvement program to comply with company and JCAHO standards

Maintains a binder in company that contains all newsletters and other policy correspondence from the Billing Department or payer

Maintains and updates all manuals necessary for company operations and establishes process to evaluate company's compliance with applicable policies and procedures

Maintains ongoing liaison with company staff, Billing Department, senior management, and / or corporate staff as required

Manages materials procurement and distribution

Monitors and controls the company assets at both the company location and in customers' homes

Monitors and establishes a positive working relationship with the Billing Department

Monitors company operational expenses to comply with established percentage to revenue limits

Monitors marketing plan and budget monthly

Monitors the A / R aging report to attain A / R goals

Participates in regional / local meetings as requested

Takes appropriate action to ensure that the company complies with applicable laws and regulations

May be required to cover on call, drive a company vehicle, and make deliveries to patient's homes

Ability to work cooperatively with others

Deal politely with patients and referral sources

Manage several tasks at once

Performs other duties as assigned

Travel : As needed

Qualifications

Employment is contingent on background investigation (company-wide) and drug screen (when applicable for the position). Valid driver's license in the state of residence with a clean driving record (when applicable for the position) required.

Required Education and / or Experience : High school diploma or GED equivalent, required.

Preferred Education and / or Experience : Bachelor's Degree in Business or related or equivalent experience in HME, Home Health Industry, or Business. Experience with medical equipment, preferred. Experience with medical billing practices and of billing reimbursement, preferred. Experience in medical field and administrative record management, preferred. Four years of related work experience, preferred. Medical terminology, preferred.

Skills and Competencies

Accurately perform simple mathematical calculations

Effectively communicate in English; both oral and written

Interpret a variety of communications (verbal, non-verbal, written, listening, and visual)

Maintain confidentiality, discretion, and caution when handling sensitive information

Multi-task along with attention to detail

Self-motivation, organized, time-management, and deductive problem solving skills

Work independently and as part of a team

Machines, Equipment, and Technical Abilities

Email transmission and communication

Internet navigation and research

Microsoft applications; Outlook, Word, and Excel

Office equipment; fax machine, copier, printer, phone, and computer and / or tablet

Physical Demands

Lifting may be required

May be required to cover on call, drive a company vehicle, and make deliveries to patient's homes

Requires sitting, walking, standing, talking, and listening

Requires close vision to small print on computer and / or tablet and paperwork

Rotech Information

Benefits

Generous paid time off and paid holidays

Overtime pay for non-exempt hourly positions based on business needs

Commission for Account Executives

Fixed and variable rate car reimbursement for Area Managers and Account Executives

Employee discount program

Employee recognition program

Bonus and incentive opportunities

Mileage reimbursement (when applicable for the position)

Telephone reimbursement (when applicable for the position)

EAP

401k

Medical, Prescription, Dental, and Vision

HSA and FSA / Dependent Care FSA

Life Insurance, Disability, Accidental death, Identity protection, and Legal services

Meru Health Mental health and Mercer SmartConnect Medicare programs

Livongo Diabetes and High Blood Pressure programs

Healthcare Bluebook and RX Savings solutions programs

HEPB and TB vaccinations

Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, sign into your account. All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment, and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy, or any other personal characteristic protected by applicable federal, state, and local laws governing nondiscrimination in employment in each locality where Rotech has employees.