Sales Support Associate

Document TITLE- Sales Support Associate Scope To ensure job description matches application’s expectations of duties  Date Updated January 2024 Version 1.0 Reports to :

• Director of Sales Location : TopHat Distribution Employee Name : Hire Date :   Who We Are   AmericannMade is a vertically integrated cannabis company.
• Our expertise in forming strategic partnerships within the cannabis community has allowed us to grow exponentially while remaining a privately funded company giving us the opportunity to deliver the best in cannabis genetics throughout California.
• With over 20 years operating in the State of California, AmericannMade is a leader in innovation and execution.
• Having multiple cultivation, distribution and manufacturing facilities along with 4 retail locations throughout Southern California, we can proudly boast that we are a true farm to head cannabis company.   General Summary    Sales Support Associates will play a vital role in ensuring the efficient and effective operation of sales, customer service,  and order fulfillment processes of HOTBOX distribution and fulfillment facilities.
• Plays active role assisting with reporting in various departments.
• This includes collaborating with sales, order fulfillment, delivery, accounts receivable, and training departments to gather and analyze data, generate reports, and provide insights to support decision-making and performance evaluation.
• Sales Support Associates will be responsible for compiling sales performance metrics, order fulfillment status reports, delivery tracking data, accounts receivable aging reports, and training effectiveness evaluations.

By actively supporting reporting and other sales related  activities across departments, Sales Support Associates help to ensure transparency, accountability, and informed decision-making within the organization, ultimately contributing to the overall success and efficiency of sales and order fulfillment operations.   Essential Job Functions    Acting as a liaison between departments :

Data management :

Problem-solving :

Continuous improvement :

Repetitive walking, standing, sitting, bending, stooping as required Ability to carry boxes, products, and other necessary facility related items Ability to safely lift boxes up to 35 lbs Ability to lift up to 20lbs intermittently   Expected hours of work   This is a full-time position  Flexibility to work weekend and holidays  Typical work days and hours are between Monday through Friday, 7 :

Duties, responsibilities, and activities may change at any time with or without notice.     Signatures This job description has been approved by all levels of management :