Warehouse Operations Manager
Primary Accountabilities :
Strategic (5%)
- Proactively establish and foster an ongoing relationship with clients
- Identify clients' requirements and make recommendations to address clients' business goals
- Actively participate in meetings with the clients
- Share best practices and make recommendations to customers and account managers.
Operational (65%)
Fulfill deliverables, reporting and EDI, that are accurate and within the established SLAResearch client issues with a sense of urgency based on the client priority, resourcefulness and taking ownership of the issues until completionPrioritize and manage multiple tasks requiring timely follow-up and completion of all projects.Collaborate with internal departments to identify and troubleshoot client issuesPrioritize and manage multiple tasks requiring timely follow-up and completion of all projects.Technical (20%)
Identify and quickly resolve data integrity issues with incoming and outgoing filesManages and maintains master data files and system parameters at a client levelAnalytical (10%)
Identify and analyze data to determine trends to assist clients in making data-driven decisionsRequired Qualifications :
Bachelor's Degree required2-3 years of related experience in one or more of the following fields : retail / manufacturer supply chain, transactional / data processing environments, and / or complex business account servicesMust be proficient in and have advanced experience with Microsoft Office Products (Word, Excel, PowerPoint), Google products and SalesforceIndividual Competencies :
Problem Solving : Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.Establish Focus : The ability to develop and communicate goals in support of the business; mission.Analytical and Critical Thinking : Ability to tackle a problem by using a logical, systematic, sequential approach.Communication : Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent.Collaboration : Works collaboratively with others to achieve group goals and objectives.Effective Execution : Translates broad conceptual understanding of the company's strategy into a tactical plan of how it will happen including who will take on which tasks in what sequence, how long those tasks will take, how much the tasks cost, and how each task affects subsequent activities.The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
While performing the duties of this job, the associate is :
Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.Regularly required to talk or hear and read instructions on a computer monitor and / or printed on paper.Occasionally required to stand, kneel or stoop, and lift and / or move up to 25 pounds.Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.Occasionally : Job requires this activity up to 33% of the time
Frequently : Job requires this activity between 33% - 66% of the time
Regularly : Job requires this activity more than 66% of the time
Safety : Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
As an Inmar Associate, you :
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.
Eligible associates have access to :
Medical, Dental, and Vision insuranceBasic and Supplemental Life Insurance options401(k) retirement plans with company matchHealth Spending Accounts (HSA / FSA)We also offer :
Flexible time off and 11 paid holidaysFamily-building benefits, including Maternity, Adoption, and Parental LeaveTuition Reimbursement and certification support, reflecting our commitment to lifelong learningWellness and Mental Health counseling servicesConcierge and work / life support resourcesAdoption Assistance ReimbursementPerks and discount programsPlease note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.
We are an Equal Opportunity Employer, including disability / vets.
Recruitment Fraud Notice : Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.
This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.