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Wholesale Coordinator

Wholesale Coordinator

TonyMoly USABrooklyn, NY, US
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Location :

  • Brooklyn, NY (Hybrid, must be able to commute to office) Reports To : Sales Account Manager About TONYMOLY USA TONYMOLY is a leading K-beauty brand known for innovation, creativity, and delivering high-quality skincare and cosmetics worldwide.
  • Our U.S. team is fast-paced, collaborative, and focused on scaling growth across major retailers such as Ulta, Target, Amazon, Macys etc while maintaining the playful spirit of the brand.
  • The Wholesale Coordinator will play a key role in supporting daily sales activities and ensuring seamless collaboration between the sales team, buyers, and retail partners.
  • This role requires exceptional organizational skills and advanced excel capabilities to manage multiple priorities, maintain accuracy in order and product data, and keep cross-functional projects on track.
  • The ideal candidate is detail-driven, proactive, and thrives in a fast-paced environment.
  • Key Responsibilities Order & Operations Coordination Partner with Operations to track order status, shipping timelines, and resolve fulfillment issues.
  • Communicate order updates, tracking details, and delivery confirmations to accounts.
  • Follow up on PO discrepancies, SKU changes, shortages / overages, and resolve with cross-functional teams.
  • Customer Setup & Product Data Manage item setup and maintenance in retailer systems (GXS, PIM, customer portals) and internal databases.
  • Ensure product data accuracy across pricing, UPCs, pack sizes, and images.
  • Market & Sales Preparation Organize and manage samples, line sheets, and product decks for market and sales meetings.
  • Compile and submit product assets, copy, and specifications to retailers prior to launch.
  • Vendor & Fixture Coordination Coordinate with vendors to produce in-store fixtures and displays.
  • Manage artwork approvals, timelines, and delivery schedules to ensure on-time execution.
  • Data & Reporting Pull, clean, and analyze weekly selling data from retailer portals.
  • Build and maintain Excel reports and dashboards to track sales and promotional performance.
  • Prepare and distribute performance reports to internal stakeholders.
  • Account & Buyer Support Respond to buyer requests promptly and professionally.
  • Maintain structured communication with accounts to ensure smooth execution of programs and promotions.
  • Project & Promotion Support Maintain promotion calendars and track campaign execution.
  • Coordinate timelines for new product launches, exclusives, and retailer-driven programs.
  • Ad Hoc Projects Support additional wholesale initiatives and special projects as needed.

Qualifications Education :

  • Bachelor’s degree in Business, Marketing, or related field preferred.
  • Experience :

  • Minimum 2 years of experience in wholesale, sales operations, or account support within retail, beauty, fashion, or consumer goods.
  • Prior experience working cross-functionally with operations, vendors, and retail partners preferred.
  • Skills :

  • Advanced Excel skills required (pivot tables, VLOOKUP, data analysis, reporting).
  • Exceptional organizational and time management skills; proven ability to manage multiple priorities with accuracy and attention to detail.
  • Proficiency in Microsoft Office Suite (PowerPoint, Outlook) and Google Workspace.
  • Strong presentation skills; comfortable engaging with buyers and internal leadership teams.
  • Excellent written and verbal communication skills.
  • Proactive problem-solver who takes initiative and follows through.
  • Ability to build and maintain strong relationships with internal teams, buyers, and external partners.
  • Benefits Hybrid work model  Medical, Dental, and Vision coverage 401(k) with company match Monthly Wellness Benefit Generous employee discount on products Powered by JazzHR
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    Wholesale Coordinator • Brooklyn, NY, US