Retail Operations and Field Communications Coordinator

NYC Alliance Company LLCNew York, NY, US

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NRC Alliance is seeking a detail-oriented and proactive Retail Operations and Communications Coordinator to join our team. In this role, you will play a vital part in supporting the retail operations and facilitating clear communication between various teams. Your contributions will ensure that our retail locations run smoothly and efficiently, with a focus on maintaining high performance and customer satisfaction.

Key Responsibilities :

Manage retail field communications

Develop and deliver impactful communications to support day to day and large-scale projects and initiatives while balancing the brand’s strategies, visions and values
Works with Store Operations and other business partners to ensure teams are delivering quality, clarity, timeliness, accuracy and relevance of all communications to drive improvements in store execution
Influence all phases of communication, including writing, creating, editing and publishing messages
Manages retail communications technology and is accountable for keeping all information updated through follow up with the subject matter experts that are responsible for the content
Safeguards the volume of information is digestible, and the delivery vehicles produce the best result for the intended audience
Partner with their supervisor to analyze opportunities, drive results and measure the success of initiatives in the store environment

Develop and implement project plans for store operational initiatives

Create realistic timelines and follow-up with cross-functional partners to ensure all deadlines are met

Strong attention to detail to ensure key milestones are not missed

Maintain all project calendars

Coordinate communications with cross-functional teams, field and external vendors

Analyze initiative results and determine continual improvements to field programs

Manage the physical inventory program

Create and maintain the field physical inventory manual

Coordinate communications between home office, external vendors, auditors and field teams

Manage the store supply program

Coordinate communications between corporate and stores

Manage external vendor relationships (e.g., Supplies, Armored Carrier)

Manage store operational expenses

Support Development and implantation of policies and procedures

Maintain and improve inventory, product management, shipment receiving and processing, replenishment, supply management and back of house organization policies and procedures

Support training activities and materials

Support home office initiatives

Support operations team members – VP of Retail Operations, SVP of Retail

Assist in support of field leadership team members

Requirements

Bachelor's degree in Business, Communications, Retail Management, or a related field.

1-2 years of experience in retail operations or communications.

Must physically work in NYC home office Monday through Thursday.

Strong organizational and multitasking skills, with a keen attention to detail.

Excellent written and verbal communication abilities.

Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).

Ability to work effectively both independently and within a team environment.

Strong analytical skills with the ability to interpret data and metrics.

Familiarity with retail management software or tools is a plus.

Benefits

Competitive compensation packages

Medical, Dental, Vision, FSA

Retirement Savings Plan Match

Summer Fridays

Discounts and More!

Annual Salary $60,000 - $65,000 (The offered salary for this position will vary based on role requirements determined by the Company).

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Field Coordinator • New York, NY, US