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Salon Spa ReceptionistManager
Salon Spa ReceptionistManager5 Salon & Spa Inc • Fort Lee, NJ, US
Salon Spa ReceptionistManager

Salon Spa ReceptionistManager

5 Salon & Spa Inc • Fort Lee, NJ, US
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  • serp_jobs.job_card.full_time
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Benefits

  • Parking provided
  • Performance-based bonuses
  • Accrued paid sick leave
  • Paid one week vacation
  • 401(k)
  • Company parties
  • Employee discounts

Salon & Spa Receptionist / Manager

The 5 Salon & Spa is seeking an experienced Receptionist / Manager to join our dynamic team. The ideal candidate must have prior salon experience, be a quick learner, self-motivated, and able to multi-task in a fast-paced environment. Exceptional customer service skills and attention to detail are essential.

Qualifications

  • Experience : 3+ years managing a high-volume salon.
  • Passion : A love for hair, fashion, and a strong sense of style.
  • Attributes : Integrity, hard work, reliability, flexibility, honesty, and organization.
  • Skills : Strong administrative skills, excellent record-keeping, and customer care abilities to handle challenging situations professionally.
  • Technical Knowledge : Familiarity with POS systems; experience with Phorest Software is a plus.
  • Leadership : Strong leadership skills to effectively manage and inspire a team.
  • Communication : Excellent communication skills.

    • Responsibilities

  • Manage and inspire the leadership, stylists, and front desk and assistants.
  • Provide coaching and feedback to ensure standards are met.
  • Build and maintain strong client relationships for exceptional customer experiences.
  • Develop and manage employee schedules.
  • Oversee daily operations to ensure smooth functioning.
  • Recruit, hire, and train new team members.
  • Create and implement salon and spa policies and procedures.
  • Monitor inventory levels and place orders as needed.
  • Develop marketing strategies to attract and retain clients.
  • Maintain comprehensive product and service knowledge.

    • Receptionist / Manager

  • Profitability Focus : Be a key contributor to the salon's financial success.
  • Revenue Generation : Shift the perception from a cost center to a revenue-generating hub.
  • Marketing Implementation : Execute effective marketing strategies to attract new clients.
  • Customer Satisfaction : Optimize service offerings to enhance the client experience and foster loyalty.
  • Growth Vision : Position the salon, spa, and retail as strategic areas for growth and profitability.

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    Spa • Fort Lee, NJ, US

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