Position : Data Center Technician I
Location : Canton, MS 39046
Duration : 6 Months assignment with possible extensions
Key Responsibilities :
- Troubleshooting & Resolution : Act as the primary resolver and initial escalation point, proficiently troubleshooting and resolving most complex hardware infrastructure issues.
- Hardware Implementation : Safely execute the moving, implementation, and installation of large enterprise equipment, following well-established procedures.
- Cabling & Patching : Install Fiber and Copper cabling , and expertly patch cabling between equipment.
- Documentation & Training : Create and maintain technical documentation and effectively pass down knowledge of supported technologies to junior staff.
- System Administration : Utilize basic to intermediate system administration skills to handle remote tasks within a virtual team.
- Project Execution : Work autonomously to resolve most support issues, execute small projects, and assist the manager with planning and execution of larger local projects.
- Safety & Security : Ensure proper safety and security standards are consistently maintained during all installation and cabling activities.
Required Qualifications :
Proficiency in computer hardware troubleshooting and repair .Experience with Fiber and Copper cabling installation and patching.Ability to work autonomously and demonstrate initiative in problem-solving.Knowledge of safely using material handling tools and equipment.Ability to learn and apply established guidelines and procedures.Preferred Qualifications :
3+ years of computer hardware troubleshooting and repair experience.2+ years of computer networking experience.Experience dealing effectively with customers during problem resolution.Ability to automate tasks with scripts.