Patient Support Representative
We are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team.
We help our patients by :
- Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA / marketplace, and Social Security Disability, assisting patients throughout the application process
- Building relationships and providing excellent customer service to patients, patient families, partner staff, agencies and peers to help facilitate applications
- Communicating, clearly and effectively both orally and in writing
Must be :
Self-motivated, dependable and adaptableOrganized and have strong time-management skillsAble to follow all HIPAA, state and federal guidelinesKnowledgeable of office equipment including, phone, fax, computers and emailBilingual (Spanish) a plusPast experience desired, not required :
Medicaid experienceWork in hospital or medical office settingInsurance verificationSocial Services and / or Patient AdvocateWorking knowledge of hospital systems (ie : Epic, Cerner, Meditech)We offer a robust employee benefits package, including, not limited to :
Medical, Dental, VisionPaid Holidays and Paid Time OffLife, Personal Accident and Disability Insurance401K retirement planFlexible Spending AccountsEmployee Referral Bonus ProgramDiscounts on hotels, vacations, car rentalsImmediate access to 24 / 7 Telehealth service