Job Description
Job Description
Summary
The Pre-billing coordinator is responsible for daily upkeep of the Call Maintenance board in Home Health Exchange including Prebilling and Dashboard. This role reports directly to the Director of Finance.
Responsibilities
- Ensure all caregivers are paid in a timely and accurate manner.
- Identify and provide support and training for caregivers struggling with the EVV process.
- Review and address all open items on the call maintenance dashboard daily.
- Contact caregivers listed on the prebilling portal in a timely manner and request manual timesheets where needed. Make necessary adjustments to the schedules to correct prebilling issues.
- Ensure EVV and timesheet compliance, discuss discrepancies with clients and caregivers, and ensure that documentation received is correct, complete, and on a timely basis.
- Monitor the prebilling portal and code shifts with non-service information provided within the MCO regulated timeline of 48 hours from date of service.
- Review and address all outstanding shifts left unprocessed on a weekly basis within 3 months of the date of service.
- Collaborate with the operations department to monitor utilization to ensure maximum service delivery.
- Communicate with Client Care Manager about any disruption in service that occurs.
- Communicate any changes in client’s schedule as needed with Client Care Manager.
- Ensure that all Clients receive 100% service utilization, and if not possible provide documentation and timely communication to Managed Care Organizations.
Required Education and Experience
Bachelor’s degree in human services, Business Administration, or related field preferred or minimum 2 years’ experience in Home Care, Social Work, and / or work with The Office of Long-Term Living.Proficient in Microsoft Office : Word, Excel, Power Point, Outlook.Knowledge of HHAeXchange.Bi-lingual preferred but not required.Must have own car, valid driver’s license, and insurance.Physical Requirements
May require sitting, standing, or walking on a level surface for periods throughout the day. May require lifting up to 20 pounds. Regional travel up to 25% is required to other JEVS locations, home visits and other related functions.
Benefits
Heath insuranceDental insuranceLife insurancePaid time offRetirement benefitsFor more information about JEVS Care at Home, please visit our website : jevsathome.org