Receptionist / Office Coordinator

Receptionist / Office Coordinator

Are you passionate about creating a welcoming environment and being the heartbeat of a dynamic workplace? As the Receptionist / Office Coordinator at KQED, you'll be the primary point of contact for visitors and employees, delivering a professional and friendly first impression that reflects our vibrant culture.

In this multifaceted role, you'll play a key part in supporting the President's Office, coordination for staff related events, and providing assistance to our departments. Reporting to the HR Business Partner - Talent & Compensation, you'll have the opportunity to contribute across various areas, including front desk management, departmental operations, and employee engagement initiatives.

This is more than a reception roleit's a chance to collaborate with diverse teams, help create an engaging workplace, and be the go-to person for ensuring smooth operations. If you're organized, people-focused, and eager to grow your career in a professional yet dynamic environment, we'd love to meet you!

KQED envisions a public media organization with a culture that centers on human dignity, equity, and belonging. This will enable us to better serve and reflect the Bay Area through diverse and inclusive storytelling.

We value the contributions of marginalized people in society including Black, Indigenous, and all people of color, people with disabilities, and LGBTQIA+ people and we believe that these communities must be centered in the work we do, and we strongly encourage members of these communities to apply.

The mission that drives us :

KQED provides citizens of Northern California with a community-supported alternative to commercial media. We provide citizens with the knowledge they need to make informed decisions; convene community dialogue; bring the arts to everyone and engage audiences to share their stories. We help students and teachers thrive in 21st-century classrooms, and take people of all ages on journeys of explorationexposing them to new people, places and ideas.

This role will work onsite in KQED's newly renovated headquarters.

The successful candidate will be required to join National Association of Broadcast Employees and Technicians (NABET) Local 51.

Responsibilities include :

• Front Desk Management and Employee Engagement
• Welcome visitors and employees upon entering the building with a professional and friendly demeanor.
• Support Human Resources and the President's Office by escorting visitors to their meeting locations or notifying the designated staff member to meet them.
• Ensure visitors are promptly attended to and escorted as needed.
• Address and resolve front desk inquiries or issues efficiently to maintain a seamless experience for all.
• Provides general office support for the President's Office, Human Resources, or other areas of the business as needed.
• Support the planning and execution of staff engagement initiatives and workplace support activities to foster a positive and inclusive work environment.
• Update and maintain internal platforms, including Confluence Envoy Workplace Management, for the Human Resources and Facilities teams as needed.
• Support for Human Resources
• Supporting HR in Orientations, Health Fairs, Trainings, Events, Meetings.
• Preparation and Coordination for Orientation included but not limited to :
• Setting up workspaces for new hires in preparation for Day 1 Orientation.
• Preparing new hire materials to be given out during Day 1 Orientation.
• Welcoming new hires upon arrival in the lobby and escorting them to the Orientation Room.
• Collection of I9 Verification Identification.
• Support human resources office efficiency by keeping storage and supply areas organized.
• Updating KQED HQ seating chart in Envoy Maps after workplace changes are requested in JIRA.
• Facilities Operations and Support
• Maintain and stock staff kitchenettes with beverages, snacks, plates, and utensils to ensure availability for employees.
• Prepare fresh coffee each morning to support a welcoming and productive workplace.
• Coverage Support for the NABET Mailroom Clerk for the loading dock to facilitate the efficient receipt and handling of deliveries.
• Coverage Support for the NABET Mailroom Clerk in processing mailroom functions such as but not limited to : mailroom machine, incoming / outgoing mail, maintain and distribute copier machine supplies.
• Assist Facilities Department with workspace service needs including but not limited to : creating and replacing signage, labels, nameplates.
• Processing incoming parcels and visitor management in Envoy Software.
• Monitor and Respond to Facility Slack Channel and Confluence Page.
• Office of the President Support
• Responsible for preparation of the President's Office Conference Room for meetings, events, etc. as needed ensuring that amenities are available.
• Receives and / or coordinates catering deliveries for the President's Office or All Staff events put on by the President's office.
• Events Support
• Supplemental guest and catering management support for third party rental events.
• Supplemental guest and food delivery support for major staff and Board events.
• Other duties as assigned

Candidate Qualifications