Coffee Engineer (Service Engineer)

Join to apply for the Coffee Engineer (Service Engineer) role at Wenzel's the Bakers Ltd.

3 days ago Be among the first 25 applicants

Location : Field-based – covering 110 Wenzel's sites across the region

Salary : £40,000 per annum

Hours : 40 hours per week (8.5-hour shifts, 5 days out of 7 on a rota basis, Monday–Sunday)

About Us

Wenzel's the Bakers is a long-established, family-run bakery brand with over 110 stores across the UK. We pride ourselves on delivering quality products and exceptional customer service. We're now looking for a skilled Coffee Engineer to join our technical team, supporting our coffee operations across all Wenzel's sites.

The Role

As a Coffee Machine Service Engineer, you will play a key role in ensuring our coffee equipment operates to the highest standards. You'll be responsible for the installation, service, and maintenance of bean-to-cup coffee machines across our network of stores.

Key Responsibilities

• Install, service, and repair coffee machines across Wenzel's retail locations
• Carry out planned preventative maintenance and respond to reactive breakdowns
• Diagnose electrical and mechanical faults efficiently and accurately
• Complete service documentation and maintain accurate records
• Manage van stock levels and ensure spare parts availability
• Work to an allocated service route and liaise effectively with store teams
• Ensure compliance with all relevant safety standards and company procedures

About You

We're looking for someone with a strong electrical background and experience working on commercial coffee machines. A proactive problem-solver who enjoys working independently and delivering a high standard of customer service.

Essential Skills & Experience

What We Offer

Hiring Process

The hiring process will include an initial call or video interview, followed by a final face-to-face interview at our HQ. Employment will be contingent on satisfactory reference checks.

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