Talent.com
Tier 1 IT Support Specialist

Tier 1 IT Support Specialist

VirtualVocationsLansing, Michigan, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Tier 1 IT Support Specialist to provide first-line IT support for federal customers.

Key Responsibilities

Manage toll-free access for end users and handle incoming calls through IVR and ACD systems

Provide Tier 1 support for desktop applications and enterprise tools, resolving common technical issues

Coordinate incidents and service requests, escalating unresolved issues to higher-tier support as needed

Required Qualifications

Associate's degree in computer science, information systems, engineering, or related field, or one year of relevant IT experience

Proficient in managing multi-channel support (phone, email, tickets)

Experience using ServiceNow or comparable ITSM platforms for ticket and knowledge management

Ability to collaborate with Tier 2 / 3 teams and communicate escalation paths

Strong troubleshooting skills for hardware, software, and network issues

serp_jobs.job_alerts.create_a_job

It Support Specialist • Lansing, Michigan, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Senior Computer Support Specialist

Senior Computer Support Specialist

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Computer User Support Specialist.Key Responsibilities Process and manage trouble tickets to resolve user problems and document actions taken Provide technical s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
IT Service Desk Technician

IT Service Desk Technician

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for an IT Service Desk Professional I to provide technical support in a remote capacity.Key Responsibilities Provide timely solutions to IT problems to minimize downtime Doc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Customer Support Specialist

Senior Customer Support Specialist

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Support Specialist.Key Responsibilities : Process orders for products and services, ensuring proactive follow-up on order status and details Investigate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
IT Support Technician III

IT Support Technician III

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for an IT Support Technician III.Key Responsibilities Act as a technical leader in client-facing calls and coordinate efforts between department leaders Ensure escalated tic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
IT Support Contractor

IT Support Contractor

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for an IT Support Contractor for a 6-month engagement.Key Responsibilities : Provide high-quality, responsive support via the helpdesk channel to resolve technical issues Han...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Remote Technical Support Specialist

Remote Technical Support Specialist

VirtualVocationsLansing, Michigan, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
A company is looking for a Remote Technical Customer Service Specialist.Key Responsibilities Identify customer needs and resolve issues related to SSL, servers, and relational databases Perform ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
User Support Specialist

User Support Specialist

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a User Support Specialist (Remote).Key Responsibilities Provide technical troubleshooting solutions related to the platform Assist stakeholders with onboarding and gener...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Computer User Support Specialist

Computer User Support Specialist

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a SME - Computer User Support Specialist.Key Responsibilities Process and manage ticket resolution while documenting problems and solutions Provide technical support to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Direct Support Professional

Direct Support Professional

Beacon Specialized LivingJackson, MI, USA
serp_jobs.job_card.full_time
Join the Beacon Specialized Living Services Team : Make a Real Impact!.Are you looking for a meaningful career where you can make a difference in the lives of others? Do you have a passion for suppo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Travel Occupational Therapist (OT) in Haslett, MI

Travel Occupational Therapist (OT) in Haslett, MI

AlliedTravelCareersHaslett, MI, US
serp_jobs.job_card.full_time +1
AlliedTravelCareers is working with Infojini Healthcare to find a qualified Occupational Therapist (OT) in Haslett, Michigan, 48840!. Occupational Therapist (OT),06 : 00 : 00-14 : 00 : 00.Self Assessment (...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Travel Physical Therapist (PT) - $60 to $85 per hour in Albion, MI

Travel Physical Therapist (PT) - $60 to $85 per hour in Albion, MI

AlliedTravelCareersAlbion, MI, US
serp_jobs.job_card.full_time
AlliedTravelCareers is working with Patterns LLC to find a qualified Physical Therapist (PT) in Albion, Michigan, 49224!. Ability to continuously stand and sit (90% of the time).Potentially exposed ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Helpdesk Specialist

Helpdesk Specialist

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Helpdesk Specialist to provide technical support and assist users with IT-related issues.Key Responsibilities Serve as the first point of contact for computer hardware,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Support Technician III

Support Technician III

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Support Tech III to provide customer support and troubleshoot software issues.Key Responsibilities Answer and process customer calls, providing timely resolutions and e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Intel Server Support Specialist

Intel Server Support Specialist

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for an Intel Server Support Specialist to maintain and optimize its enterprise-scale Intel-based server infrastructure. Key Responsibilities Manage ongoing operation and maint...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
AMS360 Support Specialist

AMS360 Support Specialist

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for an AMS360 Support Specialist.Key Responsibilities Provide support to users on AMS360 and ancillary products post-conversion Collaborate with cross-functional teams to en...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Information Technology Professional (IT Support)

Information Technology Professional (IT Support)

NavyEaton Rapids, MI, United States
serp_jobs.job_card.full_time
ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Unit Manager RN

Unit Manager RN

The Laurels of BedfordCHARLOTTE, Michigan, United States
serp_jobs.job_card.full_time
Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Technical Support Specialist

Technical Support Specialist

VirtualVocationsLansing, Michigan, United States
serp_jobs.job_card.full_time
A company is looking for a Technical Support Specialist to provide assistance and support in technical issues.Key Responsibilities Assist employees with technical requests and manage user experie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30