Fire and Contents Manager

Contents Manager

With a 'One Team' mentality, manage contents crews and job assignments as assigned while following PuroClean production guidelines. The Contents Manager plays a crucial role in assessing, documenting, and restoring damaged personal property in homes and businesses. Keeping the General / Operations Manager and Owner updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files, and monitoring jobs from start to completion. Completing documentation in a timely manner and maintaining production costs at the established rate. Our Contents Managers take pride in going above and beyond customer expectations in their times of need by providing a world-class level of service, which sets them apart from our competitors in the industry.

Benefits include aggressive competitive wages, opportunities to help people in times of need, paid training, opportunity for advancement, 401(k) matching, health insurance, paid time off, and training & development.

Responsibilities include conducting thorough inspections of damaged contents and personal property in residential and commercial settings, documenting the condition of items, cataloging them, and photographing them as necessary for insurance claims and restoration purposes, safely and efficiently packing, transporting, and storing contents, utilizing appropriate cleaning and restoration techniques to restore items to their pre-loss condition, maintaining accurate records and documentation of all work performed, collaborating with the restoration team to ensure a seamless and efficient restoration process, and following safety protocols and guidelines to ensure a safe working environment for yourself and your colleagues.

Qualifications include the ability to identify areas of opportunity among teammates, coaching for growth, strength in team building and establishing lasting relationships with clients and teammates, a high school diploma or equivalent, previous experience in content restoration, cleaning, or a related field, strong attention to detail, organizational, excellent communication, and customer service skills, ability to lift and move heavy objects, willingness to work in various environments, including properties damaged by fire, water, or other disasters, a valid driver's license and a reliable transportation method, willingness to work flexible hours, including evenings and weekends, and a commitment to professionalism, integrity, and empathy when dealing with clients' personal belongings.

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazards, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.