Talent.com
Auto Loan Default Specialist

Auto Loan Default Specialist

Stellantis Financial Services USAtlanta, GA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience

Position Summary :

  • Default Services Specialist will be responsible for ensuring that all default servicing activities for both Retail and Lease Portfolios are handled promptly and in compliance with consumer lending laws and regulations as well as company policies and procedures. This role involves working closely with internal teams, borrowers, and third-party vendors to facilitate loss mitigation strategies. Duties include problem solving, analyzing work methods to improve effectiveness and maximize utilization. Effective communication with the management team is critical to reach departmental and corporate goals.

Essential Duties and Responsibilities :

  • Collaborate with Covis or other vendors to properly maintain legal letter database apprising Compliance and other departments of changes to state requirements.
  • Ensure default services letters such as Notice of Intent (NOI) and Application of Proceeds (AOP), Right to Cure (RTC) are accurate and completed timely and that deviations are immediately reported to management
  • Assist in automating processes with Risk Management, Compliance and Digital teams
  • Support the Specialized Services team and ensure customer satisfaction and adherence to applicable laws
  • Audit and monitor Allied Solutions and / or other outsourcing vendors and provide dashboard reporting back to management
  • Ensure any changes to law and / or regulations are updated in Default Services Process / Procedures and Maps
  • Handle inquiries from the Compliance Department on CFPB, state and local audit requests.
  • Work closely with internal departments, including legal, compliance and loan servicing teams to resolve complex default -related issues.
  • Maintain detailed records of all communications and actions taken on each loan file in compliance with company policies and regulatory requirements.
  • Work closely with internal departments, including legal and loan servicing teams, to resolve complex default-related issues.
  • Supports the development of strategies, workflow processes, and process management for Default Services Process Improvement
  • Support and implement reporting mechanisms to keep management apprised of performance levels, developing trends and workloads
  • Active participant in meetings with team members and management in developing long term and short-term departmental objectives and goals
  • Highly involved with compliance to stay up to date on internal and external laws and regulations including unique requirements at the federal and state level for both Lease and Retail Portfolios.
  • Handles cross-channel business deliverables as assigned.
  • Assist in the development and implementation of best practices for the department
  • Provides reports on internal and external metrics as requested
  • Ensures vendor invoices are reviewed for accuracy, appropriate services are performed and that payments are processed timely.
  • Provides training and assistance to non-exempts on related processes and laws
  • Responsible for ensuring performance objectives are met, complying with corporate policy and upholding federal and state regulations. Other duties may be assigned.
  • Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Preferred Experience :

  • A minimum of 2-year related experience with a background of involvement in two or more of the following : Customer service, Legal, Recovery, Repossession, Remarketing, Bankruptcy, Ancillary Product and Process knowledge such as Total Loss, GAP insurance, Loan Documents.
  • Education :

  • High School Diploma
  • Skills Required :

  • Excellent communication skills.
  • Detailed oriented with strong analytical skills.
  • Advanced knowledge of MS Excel, MS Word, MS Power Point, MS Access.
  • Must be able to work in a flexible team environment
  • Capacity to handle multiple priorities ensuring deadlines are met or negotiate new timelines.
  • Must be flexible in scheduled time to complete assignments.
  • Creative thinking in discovering solutions and redefining processes.
  • Embraces change and challenges status quo.
  • Overtime required – required on an as needed basis.
  • Must have reliable transportation and live within a commutable distance to one of the following cities : Atlanta, GA; Dallas, TX
  • Qualifications Preferred :

  • Education-
  • Bachelor’ degree in Business, Finance or related field.

    Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 10 pounds. Specific vision abilities required by this job include close vision.

    Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

    Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.

    Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and / or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

    serp_jobs.job_alerts.create_a_job

    Loan Specialist • Atlanta, GA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Earn Extra Cash this Summer Driving your Own Car. Drive with Uber!

    Earn Extra Cash this Summer Driving your Own Car. Drive with Uber!

    UberJenkinsburg, GA, United States
    serp_jobs.job_card.full_time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sr. Manager, Portfolio Analytics & Loan Servicing Strategy

    Sr. Manager, Portfolio Analytics & Loan Servicing Strategy

    CarMaxKennesaw, GA, United States
    serp_jobs.job_card.full_time
    Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144.CarMax, the way your career should be!.Each year, CarMax Auto Finance (CAF) helps CarMax customers with vehicle financing ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Auto Line Techs, Mechanics, Up to $50 / hour, Up to $36,000 Signing Bonus!

    Auto Line Techs, Mechanics, Up to $50 / hour, Up to $36,000 Signing Bonus!

    Land Rover Roaring ForkDuluth, Georgia, US
    serp_jobs.job_card.full_time
    Two Rivers Plaza Road, Glenwood Springs, CO 81601 Line Tech / Service Technician / Mechanic$35 - $50 per hour Depending on Experience + Great Benefits! Completely Realistic Opportunity To Obtain U...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    CDL A Lease Purchase Truck Driver

    CDL A Lease Purchase Truck Driver

    AM Hotshots LLCNewnan, GA
    serp_jobs.job_card.full_time
    CDL A Lease Purchase Truck Driver.CDL A LEASE PURCHASE WALK AWAY LEASE -PLUS 75% OF GROSS .BE YOUR OWN BOSS AND EARN UP TO $2,500 PER WEEK. AM HOT SHOTS PUT YOU IN YOUR OWN TRUCK.BE YOUR OWN BOSS AN...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Entry-Level Automotive Detailer / Lot Attendant

    Entry-Level Automotive Detailer / Lot Attendant

    CarvanaFairburn, GA, US
    serp_jobs.job_card.full_time
    Carvana - the fastest-growing used automotive retailer in U.In these entry-level roles, you'll have a number of positions to choose from : . This position is located at 5055 Oakley Industrial Blvd...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Loan Officer

    Loan Officer

    PRMGMcdonough, GA, US
    serp_jobs.job_card.full_time
    PRMG is built by originators for originators.There is a reason why PRMG is consistently voted one of the best places to work. We focus on the areas that make an originator successful and have an unm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Reverse Mortgage Inside Sales Loan Officer

    Reverse Mortgage Inside Sales Loan Officer

    Mutual of Omaha MortgageAtlanta, GA, US
    serp_jobs.job_card.full_time
    Join a winning team, with the brand recognition of a Fortune 300 company that has been in business over 100 years! Inspired by hometown values and a commitment to being responsible and caring for e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    (10 / 10 / 2025) Finance and Insurance Manager...

    (10 / 10 / 2025) Finance and Insurance Manager...

    Mills Auto GroupNewnan, GA, US
    serp_jobs.job_card.full_time
    Mills Auto Group is looking for F&I managers to join our BRAND NEW STATE OF THE ART SUBARU STORE! Subaru of Newnan, GA is going to be here soon! We are looking for high performing finance managers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Experienced Loan Officer - Consumer Direct

    Experienced Loan Officer - Consumer Direct

    Mutual of Omaha MortgageTyrone, GA, US
    serp_jobs.job_card.full_time
    Mutual of Omaha Mortgage is a full service lending division offering a complete line of residential mortgage, refinancing, and specialty loans. We employ a knowledgeable staff of experienced Mortgag...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Commercial Problem Loan Officer III (Special assets)

    Commercial Problem Loan Officer III (Special assets)

    TruistAlpharetta, GA, US
    serp_jobs.job_card.full_time +2
    Manage and maximize return on a portfolio of CSBB Small Business Criticized and Classified loans in accordance with Bank policy, procedures, and strategic goals. Will be filled in either of the post...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Auto Lease Default Specialist

    Auto Lease Default Specialist

    Stellantis Financial Services USAtlanta, GA, US
    serp_jobs.job_card.full_time
    Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysle...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Want to earn extra money? Drive with Uber

    Want to earn extra money? Drive with Uber

    UberLocust Grove, GA, United States
    serp_jobs.job_card.full_time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Need Financial Assistance?

    Need Financial Assistance?

    Benefits AuthorityFayetteville, GA, United States
    serp_jobs.job_card.full_time
    Get access to real Grant, Debt Relief and Loan programs that are designed to put cash in your bank account.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Earn extra cash - Sign up and drive with Uber

    Earn extra cash - Sign up and drive with Uber

    UberFlovilla, GA, United States
    serp_jobs.job_card.full_time +1
    Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Finance and Insurance Manager

    Finance and Insurance Manager

    Mills Auto GroupNewnan, GA, United States
    serp_jobs.job_card.part_time
    Mills Auto Group is looking for F&I managers to join our BRAND NEW STATE OF THE ART SUBARU STORE! Subaru of Newnan, GA is going to be here soon!. We are looking for high performing finance managers ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assistant Credit Manager

    Assistant Credit Manager

    Pratt IndustriesConyers, GA, US
    serp_jobs.job_card.full_time
    Job Opportunity At Pratt Industries.Pratt Industries offers competitive compensation plans with incentive opportunities, full benefits package including medical, dental, vision, life, disability, F...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Credit Manager

    Credit Manager

    Farmers Home FurnitureMcdonough, GA, US
    serp_jobs.job_card.full_time
    The Credit Manager will be responsible for approving or declining and issuing lines of credit to customers; conducting credit investigations, ensuring customers with delinquent accounts are contact...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    CDL A Lease Purchase Truck Driver

    CDL A Lease Purchase Truck Driver

    CRSTExperiment, GA, US
    serp_jobs.job_card.full_time
    CDL-A Lease Purchase Truck Driver – $0 Down / No Credit Check / Walk Away Lease CRST The Transportation Solution Inc.CDL-A truck drivers a chance to own their truck through our flexible Lease Purch...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours