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Information Technology Service Management Consultant
Information Technology Service Management ConsultantCloud Resources LLC • Austin, TX, US
Information Technology Service Management Consultant

Information Technology Service Management Consultant

Cloud Resources LLC • Austin, TX, US
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Job Title : ServiceNow Developer – Security Operations & IRM

Location : San Jose, CA / Austin, TX (Hybrid – Onsite 3 Days / Week)

Job Summary :

We are seeking an experienced ServiceNow Developer / Administrator to support the design, development, and implementation of security and risk management workflows within ServiceNow. This role will focus on Security Operations (SecOps), Vulnerability Response, and Integrated Risk Management (IRM / GRC) while integrating ServiceNow with various security tools and platforms.

Responsibilities :

  • Administer, design, develop, and implement applications within ServiceNow.
  • Work closely with security teams to understand their needs and create automated workflows in ServiceNow.
  • Develop and deploy UI Policies, UI Actions, Script Includes, Scheduled Jobs, Import Sets, and Transform Maps.
  • Integrate ServiceNow with external tools such as Slack, BMC Remedy, Splunk, Qualys, Active Directory, JIRA, and SSO.
  • Develop and manage Service Catalogs for security-related requirements.
  • Provide advanced troubleshooting, bug fixes, and root cause analysis for ServiceNow-related issues.
  • Conduct unit testing, functional testing, and follow SDLC best practices before deploying updates.

Basic Qualifications :

  • Bachelor's degree in Computer Science (or related field) with 10+ years of development experience OR Master's degree with 8+ years of experience.
  • Minimum 5 years of hands-on experience as a ServiceNow Developer / Administrator.
  • Expertise in ServiceNow IRM / GRC, Security Operations, and Vulnerability Response.
  • Proven experience implementing Security Incident Response and Vulnerability Response in ServiceNow.
  • Strong experience integrating ServiceNow with various security tools and enterprise applications.
  • Active participation in the ServiceNow Community (please provide profile link if available).
  • Demonstrated ability to deliver complex projects on time and adapt to new technologies.
  • Please Share your Updated Resume to sundeep@cloudresources.net

    Seniority Level

    Mid-Senior level

    Employment Type

    Contract

    Job Function

    Information Technology

    Industries

    IT Services and IT Consulting

    J-18808-Ljbffr

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    Information Technology • Austin, TX, US

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