Staff Solutions Engineer, International (R3806)

Job Description

Job Description

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With nine offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Job Description :

The Presales Solutions Engineer will provide technical expertise and support to customers prior to the sale of Shield AI Aircraft and other products. This role involves collaborating closely with customers to understand their requirements and demonstrating how our solutions can meet their needs. You will play a key role in ensuring successful product development throughout the presales process. The Solutions Engineer serves as a technical force multiplier for the Business Development (BD) team, providing expertise on Shield AI’s products and services to drive customer engagement, solution alignment, and successful deal capture. This role bridges the gap between our technology roadmap and our customers' operational needs.

What you'll do :

• Lead technical capture efforts for opportunities in Asia, ensuring solutions are technically sound, feasible, and aligned with Shield AI’s product roadmap. Capture efforts will focus on Aircraft, but will require familiarity with the entire Shield AI Product suite.
• Manage multiple priorities in a dynamic, fast-paced environment, including customer engagements, pre-sales technical support, proposal contributions, and solution development.
• Develop and execute technical strategies that result in high-quality, compliant, and compelling proposals to maximize win probability.
• Serve as the primary technical lead for BD engagements in Europe, interfacing cross-functionally with BD, BD Operations , Engineering, Operations, Program Management, and Product Management to ensure customer needs are met.
• Manage technical content for proposals, requests for information (RFIs), white papers, and capability briefs, ensuring accuracy, clarity, and compliance.
• Support BD and Account Executives by becoming a Subject Matter Expert in Shield AI products, providing technical expertise in customer engagements, capability briefings, and solution discussions to drive successful sales outcomes.
• Act as a liaison between BD and Engineering, ensuring that new customer requests are technically feasible and align with product capabilities, timelines, and roadmaps.
• Contribute to the technical documentation repository, maintaining capability briefs, specifications, FAQs, and other sales collateral for internal and external use.
• Provide training and mentorship to BD teams on technical aspects of Shield AI’s solutions, enabling them to articulate our value proposition confidently.
• Support competitive analysis and market intelligence, ensuring the BD team remains informed on industry trends and competitor capabilities.
• Contribute to process improvement efforts, leveraging lessons learned from customer engagements to refine BD workflows and technical capture strategies.
• Analyze the unique operational and environmental factors of the assigned region, producing high-impact white papers and briefs that inform the product roadmap and drive solutions aligned to customer mission needs.

Required qualifications :

Preferred qualifications :

#LI-HM1

#LD

Full-time regular employee offer package :

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package :

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.