Senior Technical Program Manager

A company is looking for a Senior Customer Technical Program Manager for Data Center Quality and Sustaining activities.

Key Responsibilities

Lead and coordinate Data Center Quality and Sustaining activities supporting OEMs / ODMs for large Cloud Service Providers

Develop and implement a comprehensive Quality Assurance and Sustaining Strategy in alignment with business and user experience objectives

Establish and uphold quality standards and procedures for Data Center System Deployment and Continuation actions

Required Qualifications

BS / MS / PhD in Computer Science, Electrical Engineering, or related field, or equivalent experience

Over 8+ years of experience in Customer Program Management at executive leadership levels

Strong leadership skills in managing high-profile Customer Escalations across various teams

Solid understanding of Quality Management Systems (QMS) following industry standards

Technical knowledge of Data Center Infrastructure and experience with HW / SW systems integration