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Product Manager, Fraud
Product Manager, FraudFiserv • Berkeley Heights, NJ, US
Product Manager, Fraud

Product Manager, Fraud

Fiserv • Berkeley Heights, NJ, US
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Product Manager, Fraud

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

The Product Manager, Fraud will hold responsibility for driving market requirements for Fiserv's Merchant Security and Fraud team and to be the SME interface to clients, sales, and operational teams to identify business requirements, partnerships, and to consult based on subject matter expertise in a dynamically changing fraud ecosystem. This position requires daily interaction with cross functional internal teams and clients to identify and lead product strategy and development, partnering with technical teams to identify and build features and functionality that stored value market needs and ultimately increase revenue and client satisfaction.

What you will do :

  • Be responsible for conception through end-of-life ownership for a specific product (Fraud Mitigation), product group or product line including product management, product development and business development.
  • Manage, track and report product performance throughout its lifecycle including product strategy, product planning and issue prioritization.
  • Drive product development and improvements including road map and statement of direction development.
  • Lead peers and dotted line relationships through the project lifecycle to deliver development efforts.
  • Maintain awareness and understanding of customer and market needs.
  • Develop business cases to support new product recommendations.
  • Manage the product development lifecycle from concept, design, testing, and production deployment, and product commercialization.
  • Act as a primary negotiator between internal departments and clients to resolve problem statements and uses cases.
  • Provide relevant product information and expertise to support sales effort.
  • Assist with the education and merchant closed loop programs and stored value features and functionality.

What you need to have :

  • 4+ years of experience leading product management efforts, with the ability to articulate your product management lifecycle clearly
  • 4+ years of experience in the payments risk / fraud space
  • Bachelor's degree in related field or equivalent work experience
  • Strong analytical & problem-solving skills, with the ability to influence large, diverse groups through data driven facts and decisions
  • Experience with Microsoft Office product suite, Adobe suite, and Product Management tools (i.e. Figma)
  • Able to leverage GenAI tools (i.e. Copilot)
  • Ability to communicate clearly across senior leaders, external clients and partners and internal stakeholders
  • What is nice to have :

  • Experience with SQL or Python
  • Salary Range $100,000.00 - $165,600.00 These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

    It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

    For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.

    Thank you for considering employment with Fiserv. Please :

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
  • Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

    If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

    Note to agencies : Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

    Warning about fake job posts : Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and / or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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    Product Manager • Berkeley Heights, NJ, US

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