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Customer and Partner Solutions Engineer, gTech

Customer and Partner Solutions Engineer, gTech

Google Inc.San Francisco, CA, United States
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Customer and Partner Solutions Engineer, gTech

Google Boulder, CO, USA; New York, NY, USA; +2 more

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The application window will be open until at least September 18, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.

Applicants in San Francisco : Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. Note : By applying to this position you will have an opportunity to share your preferred working location from the following : Boulder, CO, USA; New York, NY, USA; San Francisco, CA, USA; Sunnyvale, CA, USA .

  • Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
  • Experience in technical troubleshooting, and managing internal / external partners or customers.

Preferred qualifications :

  • Master’s degree in Engineering, Computer Science, Business, or a related field.
  • 3 years of experience working with database technologies (e.g., SQL, NoSQL).
  • 3 years of experience in business intelligence, data analytics, or statistics.
  • 3 years of experience working with major tools and technologies (front and back-end) and tests facing web developers.
  • Experience with industry advertising solutions, including targeting, re-marketing, measurement and reporting, or working with the ad tech ecosystem.

  • Experience writing detailed technical documentation and excellent technical writing skills.
  • About the job

    In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

    The Web Ecosystem team within gTech Users and Products (gUP) works as a specialized group of technical experts handling the cross-product, incubation, activation and scale programs that are key to Google priorities. Our mission includes guiding the open web through its most profound transformation the AI and Agentic push, while also ensuring that partners and developers have the tools, incentives and products they need to succeed in their everyday world. We are a key bridge between Google's groundbreaking technology and the world's leading companies who are building the future.

    As a Customer and Partner Solutions Engineer, you will serve as the eyes and ears of Chrome in the ecosystem, and represent our partners within Chrome. This core principle drives every aspect of the team's work, ensuring that Chrome is building the right products for the web, and that partners have the support they need to adopt them. The team functions as the vital, bidirectional bridge between Chrome's product strategy and real-world partner and ecosystem needs.

    Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

    To learn more about gTech, check out our video.

    The US base salary range for this full-time position is $123,000-$176,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

    Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

    Responsibilities

  • Act as a trusted advisor to the world's most influential businesses, guiding their engineering and product leaders as they plan their digital strategy, with clear implementation plans as it pertains to the web.
  • Identify and define future platform capabilities by understanding partner needs, translating them into actionable product proposals, and validating the next generation of web technologies.
  • Generate the foundational proof points or activation strategies for Go-To-Market (GTM) that are essential for market assessment, incubation, and broad adoption, while focusing on high-leverage ways to achieve these goals.
  • Provide a high-fidelity, actionable feedback channel from key partners directly into the product development lifecycle.
  • Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights : workplace discrimination is illegal, Belonging at Google, and How we hire.

    Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

    To all recruitment agencies : Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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