Talent.com
Trading Associate

Trading Associate

MoomooDallas, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Trading Associate

Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage all operating under the reputable wing of Futu Holdings Limited (Nasdaq : FUTU).

Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience.

Here's a closer look at our key entities :

  • Futu Clearing Inc. : An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally.
  • Moomoo Financial Inc. : As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise.
  • Moomoo Technology Inc. : Offering a data-rich trading platform, we provide unparalleled insights and tools to enhance your trading strategies. Note that this entity is not a licensed broker-dealer.

Join our dynamic team at Moomoo as a Trading Associate, where your passion for finance and technology can thrive. As a Trading Associate, you'll play a crucial role in enhancing our customers' trading experience and building long-lasting relationships. Your work will focus on equities trading, options trading, margin investing, and related issues experienced by our fast-growing presence in the marketplace.

What You'll Do :

  • Communicate with customers using email, phone, and chat, providing efficient and effective solutions with kindness
  • Professionally and efficiently resolve customer complaints, issues, and disputes, handling escalated complex cases when necessary
  • Act as the voice of the customer by identifying and communicating customer pain points or opportunities to the product team
  • Develop deep subject mastery and offer personalized support on complex trading strategies, derivatives, and investment opportunities
  • Proactively develop and maintain strong relationships with high-net-worth customers, acting as their primary point of contact for trading-related inquiries
  • Collaborate with internal teams to optimize trading operations and enhance the overall customer experience

    • Office Location : Dallas, TX

    serp_jobs.job_alerts.create_a_job

    Trading Associate • Dallas, TX, US