Community Benefit SpecialistEmployment Resources, Inc. • Madison, WI, US
Community Benefit Specialist
Employment Resources, Inc. • Madison, WI, US
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job_description.job_card.job_descriptionAssist individuals with completing applications, reports, and required forms for public benefits Ensure deadlines are met and appointments are kept Communicate with the Social Security Administration, healthcare providers, and other public agencies on behalf of participants Explore additional sources of information and identify resources to support each individual's needs Problem-solve issues that may arise during the benefits process Maintain thorough documentation and accurate records Develop and maintain positive working relationships with participants, team members, and referring partners Work independently while managing multiple priorities A Bachelor's degree in human services, social work, psychology, or related field preferred; equivalent experience considered Understanding of large systems such as Social Security, Medicaid, and other public benefit programs Experience working with public benefit programs and / or vulnerable populations strongly preferred Highly organized with excellent record-keeping skills Strong computer, documentation, and organizational skills Effective communication skills and ability to work collaboratively with professional partners Knowledge of and ability to access community resources The ability to relate, communicate and engage with diverse populations Ability to pass and maintain clearance related to criminal, caregiver, and sex offender background check requirements CRC, LPC, SCSW, or CCS certification is preferred but not required. ERI will provide all necessary CCS training for those pursuing certification.
Job Description
Job Description
This hybrid position serves individuals throughout Dane County with the flexibility to work from home. Travel throughout Dane County may be required to work directly with participants. Travel to ERI's main office in Madison may be required on occasion. However, we understand the importance of flexibility and work-life balance. ERI provides all necessary equipment including computer, printer and telephone equipment and other essential work tools.
This could be the right opportunity for you, if you are :
- passionate about supporting individuals with mental illness with dignity and respect;
- skilled at navigating complex systems and advocating for others;
- committed to helping people access the resources they need for stability and independence.
As our new Community Benefits Specialist, you will :
The ideal candidate will bring :
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Community Specialist • Madison, WI, US