Resident Services Coordinator II - White Rock Village

Resident Services Coordinator II - White Rock Village

Job Category

Resident Services

Requisition Number

RESID004094

Posted : October 3, 2025

Full-Time, On-site

Locations

Showing 1 location

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.

The successful Resident Services Coordinator II will facilitate and implement core programs as delegated by the program model. Collect and record data to measure program outcomes. Identify human and community service needs of residents. Develop strategies to link residents with needed services, including assistance in overcoming various barriers that might impede access to services. Build community partnerships that bring services and notice to the property; ambassador / advocate of the property, seeking volunteering, selling the brand. When other services are not available, may deliver direct services. Actively participate with other staff working toward resident stability.

This is an on-site position, based out of White Rock Village, an affordable apartment community for low-income individuals and families.

Pay

$24-27 / hour, dependent on experience.

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Responsibilities

Minimum Qualifications

Preferred Qualifications

Knowledge and Skills

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

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