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Patient Account Representative
Patient Account RepresentativeMedix • Dallas, TX, US
Patient Account Representative

Patient Account Representative

Medix • Dallas, TX, US
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Job Description

Job Description

Must be located in one of the following states : AR, AZ, ID, KY, MI, MN, MO, MT, ND,

NM, NV, OK, SD, TN, TX, WY

Direct, permanent hire opportunity!

Pay : $41,600

Schedule : 8am - 5pm, local time (PST, MST, CST, EST)

Location : REMTOE

Job Summary

Our client is seeking a Patient Account Representative responsible for following up

on outstanding Accounts Receivable including Commercial, Workers Compensation,

Government Insurance, or Self Pay. The role involves resolving aged accounts and

handling various related tasks to ensure compliance and achieve optimal

performance.

Responsibilities / Job Duties

  • Contact insurance companies and patients to resolve aged accounts.
  • Write and file appeals with insurance carriers.
  • Work on short paid encounters or outstanding balances.
  • Read Explanation of Benefits (EOBs) and verify payments are correct.
  • Verify insurance benefits for Commercial, Medicare, and Medicaid Payers.
  • Verify status of pending claims and approximate dates of upcoming

payments.

  • Identify and correct billing errors and resubmit claims.
  • Work on all payer denials.
  • Adhere to HIPAA guidelines and Federal Privacy Law.
  • Provide feedback to management regarding possible problems and areas of

    • improvement.

  • Answer customer calls, handle grievances, and provide excellent customer

    • service.

  • Maintain and exceed department standards for productivity and quality.
  • Ensure compliance with state and federal laws and regulations for various

    • payers.

  • Participate in efforts to improve organizational effectiveness.

    • Education Requirements

  • High School Diploma or equivalent certification.

    • Qualifications

  • Ability to work independently with minimal supervision as well as within a

    • team environment.

  • Experience in managing multiple projects and grasping new concepts.
  • Knowledge of Medicare, Medicaid, Commercial, and Workman's Comp

    • Insurance.

  • Proficiency in Microsoft Office with Excel skills.
  • Working knowledge of the NextGen System.
  • Knowledge of CPT, ICD-9 / ICD-10 codes and medical terminology.

    • Experience

  • 2-4 years of Revenue Cycle experience in a healthcare environment, preferably

    • within a Physical Rehab organization.

  • 2-4 years of prior Medical Receivable collections experience preferred.
  • Experience with insurance systems, Medicare, and Medicaid online systems

    • preferred.

    Skills

  • Excellent organizational skills.
  • Excellent internal and external customer service skills.
  • Good oral and written communication skills.

    • Benefits :

    401(k) Retirement Plan, Medical, dental and vision plans, Short Term Disability

    Insurance, Life Insurance Plan, Weekly Pay, Paid Sick Time

    For California Applicants :

    We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

    This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

    Company Description

    Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

    Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

    Company Description

    Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

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    Patient Account Representative • Dallas, TX, US