Route Specialist

Job Description

Job Description

This is a route-based service-oriented position supporting our Customer Advocates in establishing, maintaining and building strong customer relationships through responsive and creative sales and service strategies.

Due to the continuous growth, we are adding a Route Specialist to join our team in Phoenix, AZ.

If interested in this opportunity, please apply directly to the link on our website - https : / / careers2- imagefirst.icims.com / jobs / 9255 / route -specialist / job

SCHEDULE : Monday - Friday (full-time) Minimum of 40 hours / week (may vary based on demand)

PAY RANGE : $24.00 - $26.00

Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community.

Communication : Excellent oral, written, phone and face to face

Load and unload truck, truck organization.

Manage customer inventory

Product knowledge : pricing, codes, colors, sizing, changes / quantities, availability, product application

Paperwork : work order preparation and follow-up, invoice accuracy

Provide route relief to cover Customer Advocate vacations and call offs (flexibility)

Provide additional route support as needed (Reroutes, additional volume etc…)

Make special deliveries to customers

Lead generation

MINIMUM QUALIFICATIONS :

High School Diploma or equivalent required

Clean driving record

Must possess a valid DOT (Department of Transportation) medical certification or obtain one within a designated timeframe.

This role occasionally requires covering delivery routes in the absence of regular drivers; therefore, candidates must meet DOT eligibility requirements and be comfortable operating company vehicles as needed.

Ability to lift 50 pounds plus and push and pull carts of linen

Must be computer literate

PREFERRED QUALIFICATIONS :

Some delivery, logistics and / or route experience

One year experience with account management and ensuring customer satisfaction

Knowledge : Practical insight specific to the textile services industry and operations

You should be proficient in :

• DOT Medical Card
• Customer Service