Teller I

Job Description

Job Description

We're inviting you to join an organization that goes beyond banking ; we're in a unique position to fundamentally improve people's lives!

Working at First Flight means leveraging your talents to empower members, helping them establish and improve healthy financial futures—a mission that creates real impact every single day.

Our purpose extends beyond our members to our own team and community. We cultivate a supportive and collaborative staff environment where every voice is valued. You'll also find an opportunity to give back through volunteering and expanding financial literacy programs, ensuring that our positive reach benefits the communities we serve.

If you're looking for a career that offers professional growth, mutual support, and the genuine satisfaction of making a meaningful difference, your place is with First Flight Credit Union!

Core Responsibilities : Championing Member Financial Health

The Teller is the primary front-line representative of our credit union's mission , responsible for delivering exceptional service while ensuring the highest levels of accuracy and compliance. This role is a vital point of engagement and trust.

• Financial Consultation and Service Delivery : Accurately and efficiently execute all member financial transactions, including managing deposits, withdrawals, transfers, loan payments, and processing specialized services like money orders and wire transfers according to established procedures.
• Member Relationship Management : Warmly greet every member to create an inviting atmosphere. Proactively engage members in consultative conversations to identify financial needs, offering timely referrals to relevant credit union services (e.g., new deposit accounts, loan products, financial planning).
• Operational Excellence : Maintain and balance a cash drawer daily, performing necessary cash management duties (buying / selling cash to the vault). Accurately process night deposits and adhere to all internal security and compliance protocols.
• Team Collaboration : Actively participate in team success by completing assigned tasks and supporting managers with miscellaneous duties, ensuring the branch operates smoothly and efficiently for both members and staff.

Qualifications for Success : What you bring to the Table

Essential Competencies for Success

We are seeking professionals who thrive on making a tangible difference and upholding our mission. Successful candidates will demonstrate the following core competencies :