Talent.com
Client Care Coordinator

Client Care Coordinator

Boca Recovery CenterHuntington, IN, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

Client Care Coordinator

Location : On Site

Department : Boca Health Marketing

Reports to : National Director of Strategic Development

Salary : Competitive, based on experience

About Boca Recovery Center

Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.

Position Overview

We are seeking a dedicated and compassionate Client Care Coordinator to support clients through their treatment journey and ensure a successful transition into aftercare services. This role manages client care from admission through discharge, with a strong focus on aftercare planning, engagement, group facilitation, and collaboration with outreach, clinical, operations, and alumni teams. The Client Care Coordinator also provides support in AMA prevention and case management tasks such as FMLA and short-term disability processes.

Key Responsibilities

Aftercare & Discharge Planning

  • Develop and implement individualized aftercare plans in coordination with clients, families, and clinical staff.
  • Facilitate referrals and placements into outpatient programs, sober living, and recovery housing.
  • Document and communicate all discharge planning details with the treatment team and referral sources.

Client Engagement & Support

  • Assist clients in navigating legal, family, or logistical barriers to treatment and recovery.
  • Participate in AMA blocking efforts, providing motivational support and involving family / support systems.
  • Maintain consistent, supportive communication with clients during treatment and facilitate smooth post-discharge transitions.

    • Group Facilitation

  • Lead engaging group sessions focused on relapse prevention, life skills, recovery maintenance, and aftercare education.
  • Encourage active participation and provide resources for continued care and long-term recovery.

    • Case Management Support

  • Support clients in completing FMLA, short-term disability, and related medical leave documentation.
  • Coordinate with employers, EAPs, and insurance providers to ensure continuity of care.
  • Provide assistance with housing, transportation, and employment resources during the discharge process.

    • Team Coordination & Communication

  • Serve as liaison between Clinical, Outreach, Alumni, and operational teams to ensure seamless care coordination.
  • Actively participate in interdisciplinary team meetings and case conferences.
  • Maintain accurate and timely documentation within the Electronic Health Records (EHR) system.

    • Key Performance Indicators (KPIs)

  • Aftercare Placement Rate : 90% of eligible clients discharged with confirmed aftercare plan and placement.
  • Timeliness of Aftercare Planning : Initial plan started within 5 days of admission; finalized at least 72 hours before discharge.
  • AMA Intervention Success Rate : 60% of clients receiving intervention remain in treatment for at least 72 additional hours.
  • Client Satisfaction : 85% positive feedback on aftercare planning and support from client satisfaction surveys.

    • Requirements

  • Associate’s Degree in Psychology, Social Work, Counseling, or related field (required)
  • 1–2 years of experience in behavioral health or substance use treatment setting
  • Familiarity with aftercare planning, FMLA / disability documentation, and case management preferred
  • Strong interpersonal, communication, and documentation skills
  • Ability to work both independently and collaboratively within a multidisciplinary team
  • Knowledge of community resources and treatment continuum
  • Experience using Electronic Health Records (EHR) preferred
  • Group facilitation experience is a plus

    • Benefits

    Boca Recovery Center offers a comprehensive benefits package, including :

  • Health Insurance
  • Retirement Plans
  • Disability Coverage
  • Paid Time Off
  • Continuing Education & Professional Development Opportunities

    • Join Boca Recovery Center and make a meaningful impact through expert, compassionate care in a mission-driven environment focused on recovery and wellness.

    serp_jobs.job_alerts.create_a_job

    Client Care Coordinator • Huntington, IN, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Client Coordinator

    Client Coordinator

    VirtualVocationsFort Wayne, Indiana, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Coordinator to manage client inquiries and ensure data accuracy.Key Responsibilities Respond to inquiries from clients and representatives regarding reports and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Care Coordinator

    Patient Care Coordinator

    Middleton Family DentistryFort Wayne, IN, US
    serp_jobs.job_card.full_time
    Please attach a cover letter with your application stating which of our core values is the most important to you and why. To be considered for this position and move forward with the interview proce...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Care Coordination Manager

    Care Coordination Manager

    VirtualVocationsFort Wayne, Indiana, United States
    serp_jobs.job_card.full_time
    A company is looking for a Manager, Care Coordination.Key Responsibilities Manage and develop a team of Care Coordinators in a remote call center environment Oversee daily call center operations...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Ohio Care Management Coordinator

    Ohio Care Management Coordinator

    VirtualVocationsFort Wayne, Indiana, United States
    serp_jobs.job_card.full_time
    A company is looking for a Care Management Support Coordinator II.Key Responsibilities Make outbound calls to members to conduct assessments Identify member needs and determine appropriate case ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Nurse RN - ER / Trauma - $1,590 to $1,739 per week in Bluffton, IN

    Travel Nurse RN - ER / Trauma - $1,590 to $1,739 per week in Bluffton, IN

    TravelNurseSourceBluffton, IN, US
    serp_jobs.job_card.full_time
    TravelNurseSource is working with Host Healthcare to find a qualified ER / Trauma RN in Bluffton, Indiana, 46714!.Host Healthcare is an award-winning travel healthcare company with an immediate openi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in North Manchester, IN

    Travel Physical Therapist (PT) - $1,820 to $3,000 per week in North Manchester, IN

    AlliedTravelCareersNorth Manchester, IN, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with CompHealth to find a qualified Physical Therapist (PT) in North Manchester, Indiana, 46962!. CompHealth exists to make the locums process easier.Not only will we ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Care Coordinator II

    Care Coordinator II

    VirtualVocationsFort Wayne, Indiana, United States
    serp_jobs.job_card.full_time
    A company is looking for a Care Coordinator II.Key Responsibilities Provide care coordination services to clients, ensuring effective communication and follow-up Assist clients with healthcare p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Account Services Coordinator

    Patient Account Services Coordinator

    VirtualVocationsFort Wayne, Indiana, United States
    serp_jobs.job_card.full_time
    A company is looking for an Inbound Patient Account Services Coordinator (Remote).Key Responsibilities Develop a deep understanding of specialty processes and assist patients with billing and rei...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Care Coordinator

    Remote Care Coordinator

    VirtualVocationsFort Wayne, Indiana, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    A company is looking for a Case Management Care Coordinator.Key Responsibilities Provide accurate information to callers and triage telephone calls for clinical consultation and case managers En...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    CRNA - Anesthesiology job available in Marion, Indiana

    CRNA - Anesthesiology job available in Marion, Indiana

    ICON Medical NetworkMarion, IN, US
    serp_jobs.job_card.full_time
    LOCUM CRNA in Marion, Indiana •Job ID : 135870.Start : Feb 16-20, March 23-27, March 30-April 3, April 13-19, May 11-15, May 25-29, June 8-12, ongoing 5 weeks on / 1 week off. Call Scheduled : OR and OB ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    CRNA - Anesthesiology job available in Kendallville, Indiana

    CRNA - Anesthesiology job available in Kendallville, Indiana

    Jackson and CokerKendallville, IN, US
    serp_jobs.job_card.full_time
    CRNA Locums Job in Kendallville, Indiana .March 24-27, March 30-April 3, April 6-10, April 20-24, May 11-17, June 22-26.Monday through Friday, 7am-3pm. Call is mix of OR and OB Cases.Cases : END...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $2,065 per week in North Manchester, IN

    Travel Physical Therapist (PT) - $2,065 per week in North Manchester, IN

    AlliedTravelCareersNorth Manchester, IN, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Windsor Healthcare Recruitment Group, Inc.Physical Therapist (PT) in North Manchester, Indiana, 46962!. MAKE SURE PRESCREEN IS FILLED OUT AND ATTACHED UPON SUBMIT...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    CRNA - Anesthesiology job available in Kendallville, Indiana

    CRNA - Anesthesiology job available in Kendallville, Indiana

    ICON Medical NetworkKendallville, IN, US
    serp_jobs.job_card.full_time
    LOCUM CRNA in Kendallville, Indiana •Job ID : 135864.Start : Oct 27-28, Oct 31, Nov 7, Nov 24, Dec 22-24, Feb 25 - call only, March 24-27, March 30-April 3, April 6-10, April 20-24, May 11-17, June 2...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $2,069 per week in North Manchester, IN

    Travel Physical Therapist (PT) - $2,069 per week in North Manchester, IN

    AlliedTravelCareersNorth Manchester, IN, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Advantis Medical Staffing to find a qualified Physical Therapist (PT) in North Manchester, Indiana, 46962!. Advantis Medical, the #1 rated travel nurse agency, is...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $1,890 per week in North Manchester, IN

    Travel Physical Therapist (PT) - $1,890 per week in North Manchester, IN

    AlliedTravelCareersNorth Manchester, IN, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Centra Healthcare Solutions to find a qualified Physical Therapist (PT) in North Manchester, Indiana, 46962!. Centra Healthcare Solutions is seeking an experience...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Care Coordinator

    Care Coordinator

    VirtualVocationsFort Wayne, Indiana, United States
    serp_jobs.job_card.full_time
    A company is looking for a Care Coordinator.Key Responsibilities Support patients in scheduling provider visits Ensure proper documentation of all patient contacts Answer patient calls and appr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Nurse - RN - ICU - Intensive Care Unit - $1423 / Week - Hiring Now

    Travel Nurse - RN - ICU - Intensive Care Unit - $1423 / Week - Hiring Now

    Medical SolutionsDecatur, IN, US
    serp_jobs.job_card.full_time
    Medical Solutions is seeking an experienced Intensive Care Unit Registered Nurse for an exciting Travel Nursing job in Decatur, IN. Shift : 2x12 hr nights Start Date : ASAP Duration : 13 weeks Pay : $14...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $1,940 per week in North Manchester, IN

    Travel Physical Therapist (PT) - $1,940 per week in North Manchester, IN

    AlliedTravelCareersNorth Manchester, IN, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Core Medical Group to find a qualified Physical Therapist (PT) in North Manchester, Indiana, 46962!. Client in IN seeking Physical Therapist : LTC / SNF.We are looki...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30