Sales Development Representative

Job Description

Job Description

THE COMPANY :

Our client provides a multi-channel conversational strategy platform that helps companies maximize customer engagement through AI-driven messaging tools.

Their platform connects brands with customers across online chat, Facebook Messenger, Instagram Direct, WhatsApp, and SMS — creating real-time, personalized conversations that boost satisfaction and conversion. Clients include major players in  automotive, real estate, financial services, home services, and travel .

THE JOB :

The Sales Development Representative (SDR) is the front line of the sales process. You’ll identify target contacts, build a high-quality database, and generate a steady pipeline of meetings for the Business Development team. This is a classic hunter role : high activity, outbound calls, LinkedIn, email, and messaging outreach. It’s ideal for someone who thrives on prospecting and wants to break into SaaS sales.

Main Responsibilities :

• Research and identify target contacts, decision-makers, and key accounts.
• Prospect via phone, email, LinkedIn, and chat to secure qualified meetings
• Detect needs and frame conversations to create interest and urgency.
• Build, enrich, and maintain a database of prospects with accurate and relevant data.
• Track and monitor KPIs, consistently hitting outreach activity and meeting goals.
• Analyze successes and failures, sharing best practices to improve results.
• Stay on top of trends in both prospecting techniques and the conversational SaaS market.
• Work closely with the Sales Manager and Business Developer to refine prospecting strategy.

THE QUALIFICATIONS :

THE BENEFITS :