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Call Center Customer Support Associate

Call Center Customer Support Associate

Crew CarwashFishers, IN, US
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Customer Support Specialist

Crew's commitments to you :

  • Paid Time Off + 6 paid holidays each year
  • Free carwashes, naturally
  • Group health, dental, and vision
  • 401K with company match
  • Daily pay options available at no cost to you
  • Tuition reimbursement
  • Recognition and appreciation events

The following responsibilities outline critical aspects of the job :

  • Smile!
  • Live our #1 Value of Safety
  • WOW! Customers
  • Answer and respond to customer phone calls, email communications and field requests professionally and timely (both internal and external)
  • Research and resolve customer issues and follow up when necessary and appropriate
  • Fulfill requests for information and maintain account changes
  • Process customer comments and feedback
  • Agent is the voice for the customer and funnels feedback & concerns to the Customer Support Supervisor or Director
  • Work week is primarily Monday-Friday but will include a weekend rotation

    • We're Really in the People Business, We Just Happen to Wash Cars!

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    Call Center Associate • Fishers, IN, US

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