Job Description
Job Description
Salary : $33.14 - $40.60
SUMMARY : Under general direction, supervises, assigns, reviews, and participates in the work of staff; supervises Victim Advocates who perform a broad range of support duties for victims; and ensures work quality and adherence to established policies and procedures. Performs the more technical and complex tasks relative to assigned area of responsibility.
EDUCATION AND EXPERIENCE REQUIREMENTS :
- A Bachelor's degree from an accredited college or university with major course work in criminal justice, public administration, social work, or a related field.
- Must have a valid Drivers License and reliable
- High school diploma required
- Experience working in domestic violence or social service-related field, preferred.
- Knowledge of grant-funded programs.
- Knowledge of Nevadas Native American / Tribal communities preferred.
- Experience including one year of administrative and / or lead supervisory experience.
RESPONSIBILITIES :
1. Administrative / Essential Duties :
Create and manage work schedules / timesheets to meet operational needs
Oversee all victim advocates in program and delegate duties and responsibilitiesParticipate in the selection of assigned staff; provide or coordinate staff training; develop and present training programs on domestic violence, stalking and other related issues; work with employees to correct deficiencies; implement discipline proceduresPlan, prioritize, assign, supervise, review, and participate in the work of staff responsible for providing support to and serving as an advocate for the rights and protection of victims of crimesParticipates in the development and administration of programmatic goals, objectives, and procedures alongside the Program DirectorEnsure client notes are adequate and timely in order to meet reporting deadlines.Coordinate and schedule appointments and meetings as neededDevelop and coordinate volunteer programsMonitor workflow and ensure efficient operationsImplement policies and procedures with program director to improve productivity and qualityCompile and tabulate statistical information for grant purposesAttend and participate in professional group meetings alongside the program directorAttend trainings, conferences, workshops, as assigned.General office duties, as assigned.Work with Transitional Housing Manager on management of the Womens ShelterOther duties assigned by the Program Director2. Advocacy Duties
Office coverage, answering all calls and routing them to the appropriate staff.Facilitate resident intakes and exit interviews
Complete case intake forms on each contact; document the services provided, and referrals made; conduct thorough case management on all cases advocacy is provided to include follow-up contactsProvide case management and crisis intervention services to victimsMaintain the highest degree of confidentiality and professionalism at all times.Monitor and manage inventory of office supplies; order and distribute office supplies as necessaryBack up advocate with only 1-2 client limit as needed.
ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES :
Must possess a valid Nevadas Drivers license, a reliable vehicle with insurance and have a good driving recordExperience and knowledge of Microsoft Office. Ability to integrate and merge data from multiple programs including Access, Excel, Word, Power Point and PublisherStrong leadership and interpersonal skillsExcellent problem-solving abilitiesAbility to multitask and manage time effectivelyExceptional oral and written communication skillsExceptional organization skills, ability to prioritize, and attention to detailSelect, train, and evaluate staffPrinciples and practices of effective employee supervision including leadership, motivation, development, team building, conflict resolution, employee training, performance evaluation and disciplineDemonstrate an awareness and appreciation of the cultural diversity of the communityMust be available for possible overnight travel to outlying areas and rural communities;Ability to work independently, but most importantly part of a team;WORKING CONDITIONS & PHYSCIAL REQUIREMENTS :
This position operates in a professional office environment and routinely uses standard office equipment such as computers, phones, printers, and filing systems.May be required to travel frequently to tribal communities throughout Nevada, including overnight stays and occasional evening or weekend meetings to attend community events, job fairs, or training sessionsMust be able to sit or stand for extended periods, lift up to 50 pounds occasionally, and participate in community outreach events indoors and outdoors.Flexibility to work evenings or weekends on occasion, depending on program activities or special events.EXCEPTIONAL BENEFITS PACKAGE :
ITCN is proud to offer a competitive and generous benefits package that reflects our commitment to work-life balance and employee well-being :
15 paid holidays per year2 weeks of annual leave (vacation)Paid sick leave100% employer-paid health insurance coverage, including medical, dental, and vision401(k) retirement plan with 4% employer matchAdditional professional development and training opportunitiesCultural Statement :
The Inter-Tribal Council of Nevada (ITCN) acknowledges and honors the sovereign rights, cultural values, and lived experiences of the 28 tribal nations we serve. Workforce programs are grounded in respect for Native knowledge systems and the unique historical and social context of Indigenous peoples. ITCN believes that culturally relevant workforce strategies strengthen community well-being and help restore Indigenous self-sufficiency. The Program Director will embrace and uplift these values while fostering opportunity and empowerment for Native people.
Equal Opportunity Statement :
The Inter-Tribal Council of Nevada is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, age, veteran status, sexual orientation, gender identity, or any other legally protected status.
As an organization committed to serving tribal communities across Nevada, ITCN strongly encourages qualified Native American applicants to apply.
