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Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Renee Forde - State Farm AgentWest Fargo, ND, US
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Job Description

Job Description

Benefits :

  • 401(k) matching
  • Company parties
  • Dental insurance
  • Flexible schedule
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION :

As a customer relations representative with Renee Forde, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

  • First point of contact when greeting customers
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process payments
  • Assist Account Managers will follow up service activities
  • Maintain and document accurate records of customer interactions.

    • QUALIFICATIONS :

  • Upbeat and friendly!
  • Ability to relate and carry on conversations with customers.
  • A passion for serving others with a customer centric and team player mindset.
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Full time or part time position available
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    Representative State • West Fargo, ND, US

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