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Application Support and SRE Engineer In person interview at New York

Application Support and SRE Engineer In person interview at New York

ZealogicsNew York, NY, US
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Responsibilities

  • The successful candidate will be involved in application support, application server administration, technical troubleshooting of infrastructure and user incidents.
  • Incorporate Site Reliability Engineering practices into the day-to-day role by developing automated solutions to long-standing problems to ensure minimal downtime and reduce toil.
  • Experience with web architecture implementation including performance, availability, scalability, and disaster recovery planning.
  • Experience with monitoring and alerting tools, configuring application monitors using industry standard monitoring tools, as well as developing customized monitoring solutions.
  • Revisit SRE Metrics and confirm against the firm and department goals.
  • Identify areas for improvement including automation, toil reduction, resiliency and observability across the platforms and help build up the knowledge and documentation for the team.
  • Partner with other teams in Morgan Stanley such as enterprise infrastructure, networking, security, storage, and database and data center to roll out application platforms successfully as per the design.
  • Produce reusable infrastructure designs patterns and periodically review / refresh the patterns.
  • Support vendor / vendor technology onboarding following the Morgan Stanley best practices and security blueprint.
  • Apply technical skills to automate daily support functions, improve system stability, support hygiene initiatives and deliver innovation that creates efficiency and consistency.
  • Occasional weekend availability and on-call work on a rotation basis.

Required Skills

  • Strong infrastructure knowledge in Linux / Unix, Databases, Storage and Networking technologies.
  • Hands-on experience with containers and container orchestration platforms OpenShift / Kubernetes.
  • Experience with scripting in Python and Shell.
  • Hands-on experience of web servers (Apache / Nginx), application integration, configuration, and troubleshooting.
  • Clear concept of load balancer, web proxies and storage platforms like NAS / SAN from an implementation perspective only.
  • Familiar with basic security practices to ensure secure hosting solutions, including single sign-on (SSO) and standard encryption protocols.
  • Prior experience managing large web-based n-tier applications in secure environments on cloud.
  • Strong knowledge SRE Principles with grasp over tools / approach to apply them.
  • Strong infrastructure knowledge in Storage, Networking and Databases.
  • Experience in troubleshooting Application Issues and Managing Incidents.
  • Exposure to tools like Prometheus, Grafana, and Open Telemetry framework.
  • Excellent verbal and written communication skills.

    • Desired / Nice to have skills

  • Exposure and experience with data pipeline technologies such as Kafka, Redis and Airflow.
  • Exposure to Big Data platforms like Hadoop / Cloudera and ELK Stack.
  • Capacity planning and performance tuning exercise.
  • Identity management protocols like OIDC / OAuth, SAML, LDAP integration.
  • Cloud Application and infrastructure knowledge is a plus.
  • Experience in Cloud / Distributed computing technology or certification is a plus.

    • Experience

  • 7 to 12 years in a similar role of hands-on application / middleware specialist.
  • Prior experience of working in a global financial organization is an advantage.

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