Honda Service Advisor

Location : Brooklyn, NY

Job Type : Full-Time

Department : Service

Bay Ridge Honda is seeking an experienced, customer-focused Service Advisor to join our high-volume, fast-paced service team. This is a full-time opportunity for someone who thrives on delivering great customer experiences, communicates clearly, and works well in a structured, team-oriented environment.

We are looking for a professional who understands the service drive, values organization, and is ready to help customers feel informed and supported throughout the service process.

What You’ll Do :

• Greet customers professionally and create a positive first impression.
• Listen to customer concerns and accurately document vehicle issues.
• Write repair orders, provide estimates, and present recommended services.
• Communicate clearly with customers throughout the repair process.
• Work closely with technicians to ensure jobs are completed correctly and on time.
• Follow up with customers after service to ensure satisfaction and encourage retention.
• Maintain a clean, organized workstation and stay up to date with Honda processes.
• Help the team meet daily and monthly performance goals.

Requirements :

What We’re Looking For :

What We Offer :

How to Apply :

Submit your resume with a short message about your background and experience. Let us know why you’re a strong fit for the Bay Ridge Honda service team.

About Bay Ridge Honda :

Bay Ridge Honda has been family-owned and operated since 1960. We're proud to be one of the top-performing Honda dealerships in the country, but more importantly, we're built like a family, not a corporation. We offer tremendous potential for growth and a workplace where people want to stay and succeed together.