AI Product Manager - NDS

Product Manager

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert.

For over 40 years, Nelnet has been serving its customers, associates, and communities.

The Product Manager will lead strategic initiatives to design, build, and deliver Agentic AI and automation solutions that transform IT delivery. The goal is to optimize efficiency and quality, enabling teams to deliver greater value. This role bridges emerging technologies with business outcomes, driving innovation and embedding intelligent automation across the software development lifecycle. Create a collaborative and transparent environment that helps deliver business value in a quick and interactive fashion. Collaboration, relationship-building, communication, and leadership are key aspects of the Product Manager role. The ultimate purpose of the Product Manager is to develop strategic vision and product roadmaps with internal and external stakeholders, prioritize needs based on business value, and work with stakeholders and development teams to deliver on individual initiatives within the product, working with others to coordinate timelines, budget, and resources to complete work within program guidelines.

Job Responsibilities :

• Work with stakeholders to develop product strategies that support the company's strategic goals. Ensure the strategy is visible and transparent to all parties.
• Facilitate collaboration with stakeholders to identify and plan the delivery of key initiatives that align with the overall product strategy.
• Work with all areas of the organization to understand customer opportunities, compliance, regulations, market trends, and customer behaviors.
• Own prioritization, preparing and communicating product roadmaps. Ensure the roadmap is shared and understood by product owners, stakeholders, and the teams.
• Work with product owners to ensure a common understanding of project goals and desired outcomes and work together to ensure the projects meet those goals.
• Acts as a stakeholder in all release planning meetings to ensure that release plans fit into the overall product vision and meet required deliverable dates.
• Responsible for maintaining a product level backlog including milestones, epics, user stories, and acceptance criteria. Work with teams to ensure they understand the business needs outlined in the stories.
• Responsible for final signoff that solutions produce the desired outcomes.
• Monitor delivery progress to ensure appropriate return on investments will be met.
• Understand the overall cost of the product and how it contributes to the overall cost.

US Citizenship and the ability to obtain a 6C Federal security clearance are required for this role. Some travel may be required.

Education : Bachelor's degree or related fields and / or commensurate experience. Master's degree beneficial.

Experience : 1. 4+ years' agile experience 2. 2+ years' experience as a Product Owner or Product Manager required.

3. Proven experience working with Senior Executives required.

4. 2+ years' student loan experience preferred.

5. Experience with AI tools preferred

Competencies Skills / Knowledge / Abilities :

Annual compensation range for this position is $90,000 to $120,000, depending on experience.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K / student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion / creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military / veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.