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Family Service Advisor - Wooster

Family Service Advisor - Wooster

AMERICAN CEMETERY SERVICES LLPWooster, OH, US
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Job Description

Job Description

Benefits :

  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

Job Overview

Join Our Team as a Family Service Advisor Make a Difference Every Day!

Are you a compassionate and service-oriented professional looking for a meaningful career? Sherwood Memorial Gardens and Roberts Funeral Homethe areas only funeral home, cemetery, and crematory combination is seeking a Family Service Advisor to join our dedicated team.

Why This Role Matters

As a Family Service Advisor, you will play a vital role in guiding families through important end-of-life decisions with care and expertise. Whether assisting families after a loss, helping them pre-arrange their plans, or answering cemetery-related questions, your work will bring comfort and peace of mind during crucial moments.

What We Offer :

  • A Rewarding Career : Make a lasting impact in the lives of families
  • Competitive Compensation : Earn between $40,000 and $65,000 per year , with performance-based growth potential
  • Work-Life Balance : Enjoy full-time, flexible hours with some evenings and occasional weekend hours
  • Technology-Driven Approach : We are a progressive organization that applies the latest technology and CRM tools to enhance our services and stay connected with the families we serve
  • Specialization in Cremation : We offer a wide range of cremation options , ensuring families have personalized choices
  • Comprehensive Training & Support : We provide the tools and guidance you need to succeed
  • Team-Oriented Environment : Be part of a compassionate and professional team committed to serving the community

    • What Youll Do :

  • Assist families with cemetery and cremation arrangements after a loss
  • Provide exceptional customer service for those seeking information about our cemetery and funeral services
  • Educate and guide families on pre-arrangements, pre-funding, and near-need planning
  • Support families through our Healing Begins Here program, ensuring they have the resources they need
  • Work closely with the funeral home and cemetery teams to provide seamless service
  • Engage in community outreach to raise awareness about pre-planning options

    • What Were Looking For :

  • A passion for helping others with empathy and professionalism
  • Strong communication and customer service skills
  • Ability to educate and guide families through important decisions
  • Self-motivated and organized with attention to detail
  • Previous experience in sales, customer service, or funeral / cemetery services is a plus, but not required

    • Our motto :

    "Serving Families with Personalized Options to Provide Lasting Memories."

    If youre looking for a meaningful career where you can truly make a difference , we would love to meet you.

    Job Type : Full-time

    Pay : $40,000.00 - $65,000.00 per year

    Benefits :

  • Employee discount
  • Flexible schedule
  • Life insurance
  • Paid time off
  • Retirement plan

    • Schedule :

  • Monday to Friday
  • Weekends as needed

    • Work Location : In person

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    Service Advisor • Wooster, OH, US

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