Houseperson
The Houseperson is responsible for providing support to the guest room attendants and maintains par quantities of textiles, amenities, and cleaning supplies in designated areas so guests never have to request something that should be expected.
Essential duties include, but are not limited to :
- Stocks central storage facility, work centers and guest room attendant's carts with appropriate quantities of supplies. Conducts inventories as appropriate
- Collects and inventories dirty linens removed from guest rooms and transports to designated area for delivery to laundry vendor. Receives and inventories cleaned linens from vendor
- Maintains cleanliness in common / public areas of the hotel and assists with heavy cleaning in guest rooms as needed
- Delivers special request items (pillows, refrigerators, roll-away beds, etc.) to guest rooms as needed
- Promotes positive guest relations at all times
- Other duties as assigned
Qualifications
High School diploma / GED or equivalent requiredPrevious hotel cleaning experience is preferredMust have exceptional guest service skillsMust be able to communicate effectively with guests in English, specific to position duties and responsibilitiesAbility to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experienceCommitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goalsMust present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearanceWork Environment :
Duties and responsibilities are typically performed in a hotel setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and / or move up to 40 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.Native American Preference Policy :
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
Employment Process :
Seminole Gaming's employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to :
Credit CheckCriminal Background CheckDrug ScreenDisclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).