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Hardware Technician 1 - Voice IT Field Support Specialist

Hardware Technician 1 - Voice IT Field Support Specialist

Orion ConsortiumColumbia, MD, US
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  • Position requires TS / SCI with a FS polygraph.
  • Job Description The job duties of the IT Field Support Specialist are as follows :
  • Conducts sites surveys; assesses and documents current site configuration and user requirements.
  • Analyzes existing requirements and prepares specifications for hardware acquisitions.
  • Develops hardware installation schedules.
  • Prepares drawings documenting configuration changes at each site.
  • Prepares site installation Configures computers, communications devices and peripheral equipment.
  • Trains site personnel in proper use of hardware.
  • Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling Maintain government and / or vendor-manufactured fiber optic / Ethernet cables & telephone systems Requirements Minimum education and experience level :

    • High school / GED and zero (0) to two (2) years of experience AND 8570 Certification.
    • Preferred Security +.
    • Will accept an AA or BS in a technical field as a substitute for years of experience.
    • Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
    • Well-versed in installing windows, software, applications, antivirus and patches.
    • Demonstrated ability to read and understand technical manuals and schematics.
    • Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access).
    • Able to manage time and priorities effectively.
    • Able to work efficiently with minimal supervision.
    • Proficient in working with end-users remotely.
    • Demonstrated expertise.
    • Familiar with Active Directory security and policies.
    • Excellent analytical and problem solving skills.
    • Outstanding communication skills to relate with team members and support workers.
    • Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management.
    • Must be able to lift up to 50 pounds and able to drive a company vehicle.
    • The usual and customary methods of performing the job's functions require the following physical demands :

    • significant lifting, carrying, pushing, and / or pulling; some stooping, kneeling, crouching, and / or crawling; periodic work in tight areas.
    • In order to be considered for this position, you must have a valid driver’s license and an acceptable driving record.   Clearance Required :

    • TS / SCI FS poly Powered by JazzHR
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    It Field Technician • Columbia, MD, US

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