Retention Director

A company is looking for a Retention Director, Growth Marketing to lead subscriber engagement and retention efforts.

Key Responsibilities

Build and execute a strategic roadmap for subscriber retention and revenue growth

Own retention-focused pricing strategy and manage churn mitigation tactics

Collaborate with cross-functional teams to optimize subscriber communication and engagement

Required Qualifications

7-10+ years of experience in retention or lifecycle marketing in subscription or app-based businesses

Proven track record of reducing churn and increasing LTV

Deep expertise in subscription retention mechanics and passive churn mitigation tactics

Hands-on experience with lifecycle platforms and analytics tools

Strong analytical mindset with a focus on subscriber lifecycle metrics