Director of Revenue Cycle

Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations : two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here : http : / / texashealthaction.org.

The Director of Revenue Cycle will lead the design and implementation of Texas Health Action’s first comprehensive revenue cycle management (RCM) function for Kind Clinic. This position is critical to the organization’s business model transformation, moving from a historically grant- and 340B-funded model to one that includes sustainable insurance billing.

Working closely with executive and senior leadership and external partners, the Director will oversee the buildout and adoption of Athena Collector and other RCM tools, ensuring compliant, efficient, and scalable billing workflows. With high visibility across the organization, this leader will collaborate closely with Clinical Operations, Health Information Management, Finance, and external partners to build a scalable and compliant infrastructure that supports long-term sustainability and access to care.

As the revenue cycle function matures, this role will transition from leading the initial design and implementation to managing, maintaining, and continuously improving internal RCM operations. Depending on future organizational needs, the Director may supervise staff responsible for billing, collections, and related revenue functions developed in-house.

Strategic Leadership & Planning

• Lead and coordinate the development of Texas Health Action’s revenue cycle management (RCM) function from the ground up, in close partnership with the selected RCM consultant / vendor.
• Collaborate with the external partner to conduct enterprise-wide assessments of current systems, data, and workflows, identifying requirements for billing, claims submission, and payer reimbursement.
• Lead the development of the strategic roadmap for RCM implementation and sustainability, ensuring deliverables, timelines, and milestones are clearly defined and achieved.
• Partner with executive leadership to align RCM strategy with THA’s broader business model transformation and long-term financial sustainability goals.

Systems Implementation

Cross-Functional Collaboration

Process Design & Operational Readiness

Team Development & Oversight

Performance Management & Continuous Improvement

Compensation :

Based on job duties and requirements, this position is placed in pay grade 50 with a full-time, base salary rage of $125,000 - $135,000. The base actual salary will be based on the candidate's qualifications and experience.

Applicant Information

EEO Statement : Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Requirements

Education & Certification :

Experience :

Knowledge, Skills, and Abilities :

Benefits