Senior Product Designer (UX / UI + Research) Job at FranklinCovey in Richmond

Overview

“We enable greatness in people and organizations everywhere.” FranklinCovey is a leading leadership company with offices in over 160 countries. We partner with clients to build leaders, teams, and cultures that achieve breakthroughs through collective action. Our services are delivered through subscription offerings, including the FranklinCovey All Access Pass and the Leader in Me membership for our Education Division. Enterprise clients include Fortune 100, Fortune 500, thousands of businesses, and government entities. FranklinCovey Education has shared our programs, books, and content with thousands of schools and institutions. To learn more, visit franklincovey.com.

Title : Senior Product Designer (UX / UI + Research)

Payroll Title : Sr Product Design Manager

Division & Department : Corporate Platform Development

Status : Full-Time Exempt

Reports to : 4DX Product Leadership

Location : Remote - Anywhere in the contiguous US

Compensation : Anticipated compensation for this position is $123-$170k salary.

Job Summary

We are looking for a mid to senior level Product Designer to join the 4DX Platform team. The 4 Disciplines of Execution (4DX) is FranklinCovey’s framework for helping teams achieve goals. You will lead design, research, UX, and UI efforts across a modernized rebuild of the 4DX platform, designing for mobile and web experiences. Your work will impact how leaders and teams execute goals through clear, intuitive, and engaging experiences. Your primary focus will be the 4DX platform, with ~25% of time on projects for the Franklin Covey Impact Platform, an AI-enabled, multi-modal learning system that drives measurable change at scale.

Essential Job Functions

User Experience Research – Plan and conduct user interviews, usability tests, and workflow studies to understand admin and learner needs, pain points, and goals. Translate research findings into actionable design insights.

Product Design (UX & UI) – Deliver sketches, wireframes, prototypes, and high fidelity UI designs for end-to-end features. Ensure designs are user-centered, mobile first, and scalable across the platform.

Design Systems & Standards – Contribute to the evolution of FranklinCovey’s design system, ensuring consistency, accessibility, and usability across all touch points.

Cross Functional Collaboration – Partner with Product Management, Engineering, and Customer Success to deliver high-quality product experiences. As the primary designer on the 4DX platform, you’ll have significant autonomy and responsibility.

Basic Qualifications

6+ years of experience in product design, including UX research, UI, Desktop and Mobile design

Portfolio demonstrating end-to-end product design work (research through polished UI)

Experience working at a B2B tech company or startup building digital products

Preferred Skills & Experience

Experience with design systems, accessibility best practices, instructional design, and incorporating AI into UX and UI

General proficiency in modern design and collaboration tools (e.g. Figma and Asana experience)

Experience designing for SaaS, learning platforms, or B2B / B2C web and mobile applications

Self-directed and comfortable operating directly with cross functional partners

Mission driven with enthusiasm for helping individuals and teams achieve their goals

Collaborative, resilient, and able to thrive in a fast paced environment balancing research and delivery

Why We Think This is a Great Opportunity

Impact at Scale – The 4DX platform is used by organizations worldwide to achieve breakthrough results. Your work will shape how thousands of leaders and millions of learners engage with the 4DX methodology.

Startup Speed, Established Company Security – Our product & tech org moves quickly while backed by the stability of a profitable, publicly traded company.

Autonomy & Growth – As the lead designer on the 4DX platform, you will shape product direction, grow your portfolio rapidly, and have a meaningful impact on FranklinCovey’s digital evolution.

Benefits for this position include medical, dental, and vision insurance, HSA, employee stock purchasing plan, 401(k), PTO, holiday pay, and more. Details are available at the FranklinCovey benefits site.

• Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.

Equal Opportunity Employer. FranklinCovey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. For full policies, see the Equal Employment Opportunity and Nondiscrimination provisions.

Direct Reasonable Accommodation requests to accommodations@franklincovey.com. For our Privacy Policy, please visit franklincovey.com / privacy.

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