Home health liaison Field marketer Job at FCM Group, LLC dba Nurse Next Door - P

Benefits :

Bonus based on performance

Competitive salary

Opportunity for advancement

Training & development

A Home Health Liaison plays a crucial role as a connector between patients, their families, and home health agencies. They facilitate the shift from hospital or facility to in-home care by assessing needs, educating families, coordinating services, and building relationships with healthcare providers. Main duties include market analysis, community outreach, patient advocacy, developing referral networks, and maintaining accurate records. The position requires strong communication, organizational, and clinical skills, with a background often in nursing, social work, or related healthcare fields.

Key Responsibilities

Patient & Family Liaison : Serve as a point of contact to educate patients and their families about available home care services, eligibility requirements, and care plans.

Referral & Care Coordination : Facilitate the referral process by assessing patient needs, collaborating with hospital staff and physicians, and ensuring a seamless transition to in-home care.

Relationship Building : Build strong relationships with hospitals, physicians, social workers, and other healthcare providers to generate referrals and coordinate care.

Community Outreach & Marketing : Promote the agency's services within the community, attend community events, and perform market analysis to distinguish services.

Documentation & Reporting : Keep accurate patient records, document progress, and prepare reports in line with agency policies and regulatory standards.

Patient Advocacy : Support patients' wishes and goals, ensuring their needs are communicated to medical staff and their care is optimized.

Required Skills & Qualifications

Education & Experience : Usually requires a bachelor's degree in a related field such as nursing, social work, or healthcare management.

Clinical Knowledge : A background in nursing, social work, or other healthcare roles, with familiarity with medical procedures and terminology, is advantageous.

Communication Skills : Excellent interpersonal and communication abilities are essential for building rapport with patients, families, and healthcare professionals.

Organizational Skills : Strong organizational skills are necessary to manage multiple stakeholders, conduct patient assessments, and coordinate complex care plans.

Market Knowledge : Understanding federal, state, and local laws that govern home health and hospice services is vital.

Flexible work from home options available.